Legal Services NYC seeks one intake paralegal to staff the Access Line, our citywide intake hotline.
Access Line paralegals perform an essential role in our agency. The team serves as an important front
line for our work and responds in real time to low-income individuals and families seeking legal help.
Access Line paralegal duties include answering phones, performing eligibility screening, entering client information into a database, writing case notes, giving advice under the supervision of an attorney, scheduling appointments, sending appointment letters and follow-up information to clients, and providing outside referrals. Access Line paralegals may also be asked to perform off-site intake outside of regular business hours. Access Line paralegals can expect to work closely with supervising attorneys and will have the opportunity to learn about many different legal practice areas. This is a fully remote position, but a hybrid schedule is also possible, if preferred.
Qualifications include:
o Excellent, consistent writing and interpersonal communication skills- especially the
ability to interview and identify a client’s needs quickly and accurately, while actively
listening with empathy and curiosity;
o Excellent communication habits that are consistently prompt and responsive;
o Excellent organizational skills particularly with regard to prioritizing and following
through on tasks;
o Thrives in a fast-paced, highly structured, high volume work environment while
maintaining quality standards;
o Consistent ability to pay close attention to detail and follow directions: both written and
oral;
o Excellent, consistent computer skills – including case management software, Word, and
email – and comfort with learning new programs;
o Motivation and enthusiasm for helping communities in need, and ability to work with
people from a range of backgrounds – including low-income clients and LSNYC staff;
o Capacity to work both individually and in a team, using a solution-oriented approach;
o Track record of active support for diversity, equity and inclusion, and a personal
approach that values the individual and respects differences of race, ethnicity, age, gender
identity and expression, sexual orientation, religion, ability, and socio-economic
circumstance;
o Bilingual capacity in English and Spanish required.
Legal Services NYC seeks one intake paralegal to staff the Access Line, our citywide intake hotline.
Access Line paralegals perform an essential role in our agency. The team serves as an important front
line for our work and responds in real…
LSNYC offers a competitive benefits package with: medical insurance, dental insurance, vision insurance, Medical and Dependent care FSA, retirement 403(b), First Reliance life insurance, and commuter benefits program, ect.
LSNYC offers a competitive benefits package with: medical insurance, dental insurance, vision insurance, Medical and Dependent care FSA, retirement 403(b), First Reliance life…
Fluent in Spanish required
Fluent in Spanish required
Applicants must send a cover letter, resume, and two writing samples to Jobpostings@lsnyc.org. Please write “HOTLINE-PARALEGAL” in the subject line of the email. Application deadline is May 10, 2024. Please, no telephone calls. As fluency in Spanish is required, a language test will be administered. Salary and benefits are determined by the Legal Services NYC Collective Bargaining Agreement. Legal Services NYC is an equal opportunity employer. People of color, women, people with disabilities, people over 40, and gay, lesbian, bisexual, and transgender people are strongly encouraged to apply.
All employees are strongly encouraged to continue to receive and maintain up-to-date COVID
vaccinations unless they are unable to for medical or religious reasons
Applicants must send a cover letter, resume, and two writing samples to Jobpostings@lsnyc.org. Please write “HOTLINE-PARALEGAL” in the subject line of the email. Application…