Chief Operating Officer

Opportunities for a Better Tomorrow (OBT) is seeking a dynamic and experienced Chief Operating Officer (COO) to provide strategic leadership and operational oversight across People Relations (HR) and Operations/Facilities. The COO will play a critical role in driving organizational growth, efficiency, and impact. The COO must be a very detail-oriented professional who can manage multiple pressing priorities at all times. 

Key Responsibilities  

Strategic Leadership:  

• Develop and execute comprehensive strategic plans in alignment with the mission and objectives of OBT, collaborating closely with the CEOs and other members of senior leadership team.  
• Cultivate and reinforce both participant-centric and employee-centric culture characterized, fostering an environment conducive to attracting, retaining, and motivating top-quality employees at all levels.  

Operational Oversight:  

• Provide leadership over day-to-day operations at all sites and all capital improvement projects. 
• Serve as the point of contact for all service contracts related to the operations of the buildings, from cleaning and security, to IT, telephones, maintenance contracts, management companies, etc. 
• Oversee the management of OBT's facilities and physical infrastructure, ensuring they provide a safe, secure, and conducive environment for both staff and clients.  
• Collaborate with relevant stakeholders to address facility-related needs and issues, proactively identifying and addressing any potential risks or concerns.  

People Relations (HR) Oversight:  

• Lead the development and implementation of robust HR strategies, policies, and programs aimed at attracting, retaining, and developing top talent within the organization.  
• Lead employee-informed policy committee and publish all addenda to the agency’s emplo9yee handbook. 
• Serve as the primary point of contact with the agency’s PEO, including all elements of human resources, benefits, and payroll. 
• Support all key areas in HR, including recruitment, onboarding and offboarding, training, performance management, employee relations, and compliance with relevant labor laws and regulations.  
• Manage all facets of employee file development and maintenance. 

Information Technology (IT):  

• Develop and implement a comprehensive IT strategy to support organizational growth and innovation, ensuring the security, reliability, and scalability of IT systems and infrastructure.  
• Oversee the management of IT consultants and vendors, ensuring they effectively meet the technology needs of OBT staff and stakeholders.  

Qualifications 

• 8+ years of progressive leadership experience, preferably within a non-profit organization or social services agency.  
• Master's degree in business administration, public administration, nonprofit management, or a related field preferred. BA in related field required. 
• SHRM certification preferred. 
• Demonstrated expertise in strategic planning, operations management, and organizational development a plus.  
• Strong leadership and management skills with a proven ability to inspire and motivate teams to achieve results.  
• Excellent interpersonal, communication, and collaboration skills, with a track record of building and maintaining effective relationships with diverse stakeholders.  
• Passion for the mission and values of Opportunities for a Better Tomorrow, with a commitment to positively impact the lives of individuals and communities.  

Salary Range: $120,000-140,000

In addition to your cash compensation, you will have access to OBT's benefits plans, including offerings through UnitedHealth Oxford and MetLife Dental. At no cost to you, we provide an Employee Assistance Program (EAP) and life insurance. Moreover, you can participate in our 403B plan, commuter benefits, pet insurance, and Plum discounts. Eligibility details for these benefits will be provided during your onboarding process. 

Paid Time Off - PTO  

OBT offers a comprehensive Paid Time Off policy, including:  

• 105 hours annually of paid time off (accrued monthly) with unlimited 

rollover.  

• 84 hours of sick and safe leave (accrued monthly)  

• 10 paid agency holidays plus 2 flex holidays of your choosing  

• 5 days paid for agency closure the last week of the year.  

• Summer Fridays (closing at noon) July 1 – Memorial Day