idealist.org

Qualifications:

? Must be 18 years of age
? Good physical condition and dependable transportation
? Good listening skills and communication skills both written and verbal
? Ability to work with a variety of people including those of other races, cultures and socio-economic backgrounds
? Ability to maintain confidentiality along with representing the agency in a positive and professional manner
? Must complete the SOS volunteer advocate training, shadow a current helpline advocate (at least one shift) and must complete 6 hours of volunteer in-service annually to remain in active volunteer status

Expectations:

? Be reliable and punctual
? Exhibit a professional attitude and respectful conduct
? Adhere to casual dress code at the shelter
? Promote a work environment that is free from all forms of discrimination and harassment
? Follow work rules and conduct yourself in ways that protect the interests and safety of all employees, volunteers, clients and the SOS agency
? Avoid forming personal, dating and/or business relationships with SOS clients
? Maintain client and co-worker confidentiality even when volunteer experience is completed
? Adhere to agency philosophy, mission, policies and procedures

Position Summary:

? Answer 24 hour helpline during scheduled shift at the shelter
? Record information from calls on “log sheet” and note pad for staff follow-up
? Contact on-call staff or victim advocate to respond to crisis calls, police response calls and hospital calls regarding domestic violence or sexual assault
? Provide practical and emotional support to guests while in shelter
? Do light housekeeping chores and assist shelter manager with additional tasks as needed
? Know and implement plans for security system, fire and weather emergencies
? Enforce “house rules”, secure house nightly and set alarm at 10:00pm
? Complete each scheduled shift or find a replacement if unable to work
? Record activities and sign “log sheets” and “time sheets”

You may be asked to perform additional tasks as necessary.

Visit www.soskansas.com, click on the volunteer tab, scroll down to the bottom of the page and click on Print Volunteer Application. Or call email Dena at drussell@soskansas.com