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The HR Manager has responsibility for the administration of the human resources policies, procedures and programs within fws. The role will cover and impact a number of areas, including volunteer relations, training and development, organisational development, and recruitment, retention and performance management. The role deals exclusively with volunteers – the entire fws team – and will focus on both OS-based and Australian-based volunteers.

RESPONSIBILITIES

• Overseeing the Australian-based Volunteer Manager and OS-based Volunteer Manager to ensure fws’s basic procedures around recruiting, supporting and where required, facilitating happy departures, are fulfilled
• Creating and refining fws HR policies around recruitment, retention and performance management, and then ensuring implementation
• Ensuring that all fws volunteers (OS-based and Australian-based) have Position Descriptions for their roles
• Ensuring that all Australian-based volunteers are aware of fws’s three-month trial period, monthly phone contact, and yearly review system, and that these systems are being implemented appropriately
• Ensuring that all fws volunteers receive a thank you, signed digitally by fws president on the first day of National Volunteers Week each year
• Ensuring that all Australian-based volunteers are contacted by phone for a monthly check-in/trouble shoot by the Australian-based Volunteer Team
• Occasionally, the HR Manager will need to facilitate happy farewells for fws volunteers, when it is agreed that it is no longer mutually beneficial for a volunteer to work with fws
• Ensure that all fws documentation regarding volunteers (website, volunteer handbooks, volunteer application forms etc) are kept up-to-date by OS-based Volunteer Team and Australian-based Volunteer Team
• Be aware of local, state and federal employment guidelines and their application to fws
• Work with other key fws staff to ensure the health and safety of all volunteers, by developing and implementing relevant policies

SKILLS AND REQUIREMENTS

• Experience in recruiting, retention and exiting staff
• Excellent communication skills to confidently work with fws volunteers
• Problem-solve any issues affecting volunteer enjoyment or efficiency
• Warm, understanding, nurturing personality
• Strong organisational skills
• Innovative, creative approach to problem-solving
• Ability to set own goals and meet them
• Desire to make a difference whilst contributing to a fun but dedicated group of volunteers

The fws Volunteer Application Form can be downloaded at http://www.foodwatershelter.org.au/volunteerwithus.aspx. Please forward this along with a copy of your CV to danielle.forward@foodwatershelter.org.au