How can we avoid volunteer-staff conflicts?

Summary:

Points to a rich resource on working with volunteers.

CASANet has a great
deal of volunteer-related material; check http://www.casanet.org/.

Learn by negative example in Steve McCurley's and Rick Lynch's "How to
Generate Volunteer-Staff Conflict" at http://www.casanet.org/program-management/volunteer-manage/cfstavol.htm