How can we be sure training is meeting volunteers' needs?
Summary:
Ask the volunteers themselves
Answer:
Nancy Macduff said in the February 1997 VOLUNTEER TODAY at
http://www.bmi.net/mba/train.html:
IMPORTS AND EXPORTS OF TRAINING
Reviewing the content of a training session is important. It helps firm up
what the person has learned. It is too important to be overlooked. Simple
and short reviews are the best. This exercise requires a simple handout and
a writing implement.
Begin by explaining that a training session for adults is a series of
imports and
exports. Imports are what the learner gained from the session. Exports are
what the learner contributed. Provide the participants with an handout with
two
columns headed Imports and Exports. Give them 5 minutes to jot down their
ideas in both columns.
Ask each person to give one idea from each column. Repeats are o.k. This
helps learners reflect on what they have learned and shared in the session.
Two very important functions in a training workshop.
