idealist.org

Create and sustain a profitable, stable organization that offers quality of life to employees and contractor partners and provides quality services to our customers.

Corporate Values
Support and demonstrate our corporate values of growth, passion, integrity, flexibility, benevolence and collaboration.

Corporate Covenants
• Value and care for employees; Support a collaborative and interdependent culture.
• Share financial success with all stakeholders.
• Direct, manage and maintain the end-to-end technology architecture.
• Deploy internal and external resources for the development of new technologies and the integration of third party offerings within Service Reliability Standards in support of company policies, goals and objectives.

Functional Reports
Technology functions including Support Operations, Applications Development, Information Systems, Systems Administration, and Web Managers and Staff.

Design Plans - Working in the Organization
• Maintain an ongoing evaluation of strengths, weaknesses, opportunities and threats (SWOT) within functional area of responsibility.
• Seek out and explore new opportunities, business models, resources, concepts and create business cases for evaluation.
• Collaboratively develop strategic plans consistent with current and long-range objectives, goals, and policies and corporate philosophies.
• Continually improve the quality of our customers’ interactions with our business.
• Continually evolve business processes and internal business support systems to improve productivity, efficiency and utilization.
• Create, maintain and evaluate key business performance metrics to assess the gap between desired versus actual outcomes.
• Participate in collaborative enterprise wide project selection, prioritization and sequencing balancing desired outcomes against available resources.
• Introduce at least two growth opportunities into the organization for consideration every year.
• Direct technology budget, strategic and tactical technical planning, and database system strategy deploying appropriate technologies and solutions to meet the changing needs of the business.
• Budget, investigate and negotiate
• advantageous agreements (in conjunction with operations and finance executives) for the purchase of technology hardware, software and support partners.
• Facilitate the delivery and maintenance of business and service architecture on time and in a fully documented and tested means providing for Six Sigma uptime.

Resources - Working in the organization
• Continuously improve the quality of the service experience to enhance customer satisfaction.
• Focus and leverage our unique internal competencies to their maximum potential.
• Facilitate resource planning and deployment aligned to corporate goals and budgets
• Prioritize activities and deploy resources based on available financial and time resources
• Identify and select additional resources, internal and external, when necessary.
• Maintain visibility to the Accountability Team on project progress and identify and communicate barriers to project completion or delays in delivery.
• Insure accurate and timely documentation of all processes, procedures, and policies.
• Develop comprehensive project plans, schedules and budgets for multiple teams of technology professionals establishing goals and evaluating progress.
• Develop business cases, project plans functional and technical specifications and other documentation required for technology initiatives.
• Provide and design a system to provide technical on call support services to internal users and external customers in a 24/7/365 environment.
• Design comprehensive version control and content management processes and protocol to manage service and system messaging.
• Expand e-commerce and Internet marketing competencies in collaboration with Marketing.

Directing Activities – Managing ourselves and Our P people
• Ensure that the responsibilities, authorities, and accountability of all your direct and indirect subordinates are defined and understood.
• Insure compliance with all Human Resource policies and guidelines.
• Maintain accurate and thorough job description for all subordinate positions within your functional area.
• Facilitate annual compensation review identifying comparable positions and evaluating a broad range of data to establish base pay.
• Recruit, screen, select, hire and manage the priorities and performance of your functional area team.
• Coach and develop staff providing real time feedback with clear view of expectations and gaps and documenting performance and feedback.
• Facilitate healthy organizational dynamics by soliciting and participating in rich feedback dialog with all areas of the company.
• Maintain a personal SWOT evaluation for ourselves and for each of our direct reports.
• Provide leadership and motivation of multidisciplinary internal and external team in a fast paced, collaborative professional work environment.
• Evaluate the results of overall technology operations regularly and systematically and report results to the Executive Team.
Education and/or Experience:
• Master’s degree or equivalent ten years leadership experience.
• Must understand finance, business controls, communications technology, and have general knowledge of computer hardware, software and some Telco understanding.
• Preferable experience at the Senior Management level for a $25 Million to $250 Million company.
• Detail-oriented with strong business analysis, strategic, tactical and diplomacy skills.
• Must possess flexibility, mix of spontaneity and prudence, and be outgoing, tolerant, and sensitive/empathetic.
• Management of key partners, vendors and staff to oversee platform selections and technology planning.
• Demonstrated experience in multi project management. Prioritizing simultaneous activities, with appropriate follow through and issue resolution.
• Must be available to periodically work after hours and weekends.
• Must like people, especially the kooky ones, be quick on your feet, and have a great sense of humor.

Competencies:
• Business Acumen: Understand business implications of decisions; Demonstrate knowledge of market and competition; Aligns work with strategic goals; Demonstrate cost consciousness & works within approved budget; Interpret rules & guidelines within the context of broader organizational intent; Contribute to profits and revenue; Conserve organizational resources.
• Change Management: Develop feasible implementation plans; Build commitment and overcome resistance; Prepare and support those affected by change; Monitor transition and evaluate results; Show ability to deal positively with frequent changes, delays, or unexpected events.
• Collaboration & Service to Others: Balance collective and individual responsibilities; Remain objective and open to others’ views; Give and welcome feedback; Build esprit de corp; Build morale and group commitment to goals and objectives; Support everyone’s efforts to succeed; Include appropriate people in decision-making process; Demonstrate “getting to yes” negotiation skills; Remain open to others’ ideas and try new things; Solicit feedback to improve service; Respond in a timely manner to requests for service and assistance; Meet commitments; Asks for and offer help when needed; Proactively addresses & resolves role conflict issues with others; Maintain confidentiality.
• Ethics: Work with integrity and ethically; upholds organizational values; Exhibit fair and consistent judgment; Show respect and sensitivity for cultural differences.
• Innovation: Display original thinking and creativity; Meet challenges with resourcefulness; Generate suggestions for improving work; Develop innovative approaches and ideas; Improves processes, products and services.
• Leadership: Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influences actions and opinions of others; Accept feedback from others; Give appropriate recognition to others; Display willingness to make decisions; Support and explain reasoning for decisions.
• Professional Development: Seek increased responsibilities; Network locally outside the organization in order to “build a bench”; Participate in appropriate professional organizations; Willingness to take the risks in learning and growing within the organization; Set and achieves challenging goals; Demonstrate persistence and overcomes obstacles; Continue to build management skills.

Language Skills:
Ability to read, analyze, and interpret position-specific periodicals, professional journals, technical procedures, or governmental regulations in order to remain current in “best practices” and changing business trends, as it relates to functional area. Also be able to read and write reports, business correspondence, and procedure manuals. Person applying must have skills to effectively give presentations and handle queries from; managers, clients, customers, and the general public.

Mathematical Skills:
Ability to present numerical data effectively; calculate figures and amounts such as discounts, NPV, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:
Ability to define problems, collect data, and establish facts with accuracy and thoroughness; ability to draw valid conclusions. Ability to comprehend and interpret abstract and concrete variables.

Decision-Making:
High degree of decision-making responsibility.

Relationships:
This job forms internal relationships with the Executive, Accounting, Human Resources, Technology, Sales, Operations, Marketing, and Risk Management Departments. This job forms external relationships with vendors, consultants, business partners, etc.

Budgetary Responsibilities:
This job has budgetary accountability, which may include creation, input, and/or reporting, responsibilities.
Computer Skills:
• To perform this job successfully, an individual should have besides knowledge of Contact Management systems, Database software, Email and Internet software, Project Management software, Spreadsheet software, and Word Processing software, should also possess sound knowledge of: Networking concepts and technologies including Active Directory, DNS, DHCP, WINS, RAS, SNMP, and the TCP/IP protocol suite.
• Microsoft products such as Microsoft Office, SQL Server, Exchange Server, ISA Server, Internet Information Server, etc.
• LAN/WAN hardware such as routers, switches, hubs, network cards, and cabling.
• Novell Netware and the IPX/SPX protocol suite.
• Macintosh computers and AppleTalk networking.

Work Environment:
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

It would be a great asset if experience of previously developed an organization from startup with very strong training, organizational time oriented planning and system experience of building a high-powered motivated efficient task oriented team. Background of a public listed company, legal firm with real estate litigation practice, REIT operation, multiple units and Franchising will be an added advantage.

We offer entrepreneurial salary, stocks options in the Parent public listed company and gradual ownership of this venture after taking this venture to capital market. Please email your full, current CV and a cover letter stating the position of interest and salary requirements to

HR Manager
Sasi Foundation
Email: international@sasifoundation.org
www.sasifoundation.org

Job Location
Karachi, Pakistan