idealist.org

The goal of the Job Coaching Outreach Specialist (JCOS) is to identify and select participants eligible for CEO’s programs and services. The JCOS is assigned to clients at Intake and, through early intervention and appropriate support services, is devoted to helping participants stay focused and motivated while working on transitional job sites and on their efforts to obtain permanent employment.
The Job Coaching Outreach Specialist is CEO’s key representative to Parole/Probation Officers: major stakeholders in our service delivery model. The ideal candidate must have the ability to deal with and resolve conflict, to build strong relationships with internal and external stakeholders and be a clear communicator. He/she must be a self-starter, who is solutions focused, can think on his/her feet, is highly organized, detail focused and has excellent time management and strong computer skills. JCOS must be able to multi task well, stay task focused, be goal oriented, apply proactive thinking to their case management and recruitment activities and have a sense of urgency.

Essential Functions:
A: Some Recruitment activities
•Report to assigned Parole bureaus on scheduled days, at the scheduled times
•Recruit formerly incarcerated individuals to participate in CEO’s employment program
•Build positive relationships with Parole Officers
•Conduct daily presentations to referral sources


B: Some Coaching Activities
•Keep Parole and Probation Officers regularly informed about participant’s progress
•Maintain accurate records
•Meet Non-JSR participants weekly at the CEO offices
•Identify problems early and provide necessary support
•Update progress notes in CRM system at each meeting with participants or after talking to participant via phone
•Maintain weekly contact with participant, job developer, work site supervisors and Parole and/or Probation Officers.
•Make appropriate referrals when necessary and document in CRM
•Engage participants in on-going discussions about his/her employment goals
•Develop and produce a professional resume for each participant

Other Duties:
•Performs other job-related duties and responsibilities as assigned

Minimum Qualifications: College grad or 5 years experience working with disadvantage populations; Ability to communicate effectively with people from diverse cultures and backgrounds; Bi-Lingual (English/Spanish) are encouraged to apply

Proficiency Qualifications:
Self-starter, able to work independently and as a team member
Excellent leadership and organizational skills
Demonstrated ability to prioritize and coordinate a large number of projects with minimum supervision
Ability to effectively track cases
Goal-oriented, comfortable in a collegial, fast-paced environment
Excellent interpersonal, verbal and written communication skills: The ideal candidate must have the ability to deal with and resolve conflict, to build strong relationships with external stake holders, and be a clear communicator.
Well versed in MS Excel and Word and must have the ability to learn the CEO data base.
Commitment to the mission of CEO

To apply, please send your resume and cover letter to:

Mary Bedeau
Director of Job Coaching and Retention Services
Center for Employment Opportunities
32 Broadway, 15 Flr.
New York, New York 10004
Email: mbedeau@ceoworks.org
Fax: 212.248.4432

We invite you to visit us at www.ceoworks.org to learn more about our history of successfully placing formerly incarcerated men and women in permanent, unsubsidized employment.

CEO is an Equal Opportunity Employer.