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Service Delivery in Tanzania: Findings from Six Councils 2000-2003

Location: 157 Mgombani Street, Regent Estate, PO Box 33223, Dar es Salaam, Tanzania
Organization: Research on Poverty Alleviation REPOA
Website: http://www.repoa.or.tz/documents_storage/Special_Paper%2006.20.pdf
Language(s): English
Media: Article or paper
Phone: +255 22 2700083
Last updated: August 20, 2007
Area of Focus: Government Oversight and Reform, Human Rights and Civil Liberties, Social Enterprise and Economic Development
Contact person: S Tiscenko
Fax: +255 22 2775738

Description:

Local Government Service Delivery
Title: Service Delivery in Tanzania: Findings from Six Councils 2000-2003
By Einar Braathen & Geoffrey Mwambe

REPOA’s Special Paper 06.20 analyses data on service delivery with regards to performance and change processes from 2000 to 2003. Respondents responded to questions relating to the services they received in respect of education, health, water supply, and welfare support.

Generally it was found that local service delivery had improved, but citizens were still dissatisfied with the accessibility, quality, and affordability of these services. Primary education stood out as the only service rated as satisfactory by the majority of the respondents, with primary health care (dispensaries) receiving the second highest rating. Improved water supply was the service most desired by the citizens.

These perceptions came from 1,260 citizens of the six case councils of Ilala Municipal Council, Iringa District Council, Mwanza City Council, Bagamoyo District Council, Moshi District Council, and Kilosa District Council.
Permalink: http://www.idealist.org/if/i/en/av/Materials/83568-245/c

 
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