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The Mission of the Southern Maine Agency on Aging (SMAA) is to ensure that older people living in Southern Maine, especially those who are frail, living alone, or have low-income, receive the support necessary to maintain their independence in the community.

Central to this mission, the Information & Advocacy Department offers information and referral services to seniors through both phone assistance and face-to-face appointments. In order to increase both capacity and quality of our services in this area, it is important that we foster our ability to respond to “live” phone calls throughout the day with less reliance on voice mail that is frustrating to many of our clients.

Toward this end, we are looking for volunteers to help us augment staffing by triaging calls and walk-in customers, responding to requests for basic information, referring calls to designated “point persons” for follow up, and confirming appointment needs. This is an opportunity to be part of a wonderful team and to truly make a difference in the lives of seniors and caregivers in Southern Maine.

We are looking for Volunteers age 55 and older with experience as a social worker, an educator, or in a "people skill" role, and who are able to make an initial 6 month commitment for 4 – 6 hours a week (some flexibility is possible). While training will be provided, either prior knowledge or an interest in learning about aging issues and seniors resources is required for this position.

Paddy Clark
Capacity Corps Coordinator
pclark@smaaa.org
http://www.smaaa.org
207-396-6538
Southern Maine Agency on Aging
136 Route 1
Scarborough, ME 04074