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.:Resource Guides:Capacity Building-Who Provides Capacity Building Services?
Capacity Building
Who Provides Capacity Building Services?

There are numerous capacity building service providers that nonprofits can turn to for support. While some of these service providers are in the private sector (large consulting firms and independent consultants), there are also nonprofit organizations that do this kind of work. They include:

  Management Support Organizations

  Expert nonprofit service providers

  United Ways

  Federations, Associations, and Foundations


Management Support Organizations (MSO's) are nonprofit consulting and training firms. Nonprofits themselves, these agencies exist to assist other nonprofits in their efforts to build their management infrastructure so they can fulfill their missions. MSO's often provide this support through consulting services, training workshops, publications, and speakers series. There are more than 100 MSO's in the United States. Here are a few of them:

  Support Center for Nonprofit Management
New York, NY
Mission: to strengthen the capacity of nonprofit and public interest organizations to fulfill their missions and vitalize their communities. SCNM provides training and consulting for nonprofit managers and leaders, disseminates information and practical resources to the sector, and works to build strategic alliances.

  Center for Nonprofit Resources
New Orleans, LA
Mission: to be the hub of services and support to local nonprofit organizations, increasing their efficiency and effectiveness by providing high quality management support services that meet the needs of their staff and volunteer leadership.

  CompassPoint Nonprofit Services
San Francisco, CA
Mission: to increase the effectiveness and impact of people working and volunteering in the nonprofit sector. Through a broad range of services, we provide nonprofits with the management tools, concepts and strategies necessary to shape change in their communities.

  Center for Nonprofit Management
Nashville, TN
Mission: to help nonprofit organizations enhance their results by providing educational services, consultation, and information.


Other sources of capacity building assistance can come from nonprofit service providers that have developed a specific area of expertise. Bailey House, an AIDS Housing Service Organization in NYC has developed its own Technical Assistance and Program Evaluation Department (TAPE):

  Bailey House
Technical Assistance and Program Evaluation Department
Mission: to help HIV/AIDS housing and service organizations, particularly small-budget grassroots groups led by and serving people of color in the most affected communities, to have the greatest impact possible.


Many United Ways have developed management assistance programs for their member agencies:

  United Way of Greater St. Louis
Management Assistance Center
Mission: to enhance the effectiveness of nonprofit organizations in the United Way of Greater St. Louis regional area by providing consulting services, leadership development skills training and management resources.


Federations, associations, and foundations also provide TA to their member agencies. The Hispanic Federation is a membership organization of over 70 Hispanic health and human service organizations in the New York City tri-state area.

  Hispanic Federation
Mission: to provide capacity-building services to agencies so that they may provide better services to the Hispanic community.


Whether an MSO, technical assistance department of a larger social service agency, a United Way, or a Federation, all these agencies have a common mission: to help other nonprofits do their work better.


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