CommunicateHealth, Inc.

Consultant/vendor to nonprofits

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About us

CommunicateHealth, Inc. is a health education and communication firm specializing in improving health literacy through user centered design, policy, research, and content development. At CommunicateHealth, we believe people deserve clear and simple information about their health. This doesn't mean using little words and lots of pictures. It means making sure the information and services our clients provide can be accessed, understood, and used by the people who need it most.

Our expertise is in applying leading theories of health behavior change, communication, and user-centered design to the creation and translation of consumer messages. Our proven formula for communicating understandable and actionable health information — both in print and on the Web — has been tested with more than 800 consumers, many of whom have limited health literacy skills. We specialize in:

Plain Language Writing and Editing

  • Researching and writing health content for print and Web
  • Developing actionable messages that inspire behavior change
  • Translating scientific and medical information into consumer content

Health LIteracy Consulting

  • Providing professional training and technical assistance
  • Developing organizational action plans to promote clear communication
  • Conducting policy or advocacy activities to improve health literacy

User-Centered Design

  • Identifying appropriate formative research methods, such as literature reviews, needs assessments, in-depth interviews, audience profiles, focus groups, card sorting, and prototype testing
  • Developing research protocols, moderator guides, and testing documents
  • Conducting formative research and usability testing with diverse audiences
  • Translating research findings into concrete next-steps

Contact information

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26 Market Street, Suite 3, Northampton, MA, MA, US

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