JOB DUTIES & RESPONSIBILITIES
1. Develop, promote, and maintain a wide range of volunteer opportunities within the organization
- Survey staff regularly to assess needs for volunteer assistance
- Maintain Volunteer Service Descriptions for each volunteer assignment
- Ensure volunteers are staffed to support the various areas of operations, to include program activities, special events, development, and marketing/communications
- Recommend the most efficient use of volunteers, appropriate volunteer/supervisory mix, and future workforce needs to support volunteer program operations
- Conduct and/or arrange for volunteer orientation and training; schedule all volunteer activity
- Develop and manage volunteer policies, procedures, and standards of volunteer service
- Organize and participate in volunteer recognition programs and special events
- Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate
- Maintain accurate records and provide timely statistical and activity reports on volunteer participation
2. Recruit, interview and place applicants for volunteer work
- Host and attend recruiting events within the community to attract qualified candidates
- Work with Marketing and Public Relations and professional associations to publicize opportunities for volunteers
- Develop and maintain relationships with other volunteer organizations within the area
3. Provide ongoing support and guidance for volunteers
- Act as a single point of contact for communications
- Confer with volunteers to resolve grievances and promote cooperation and interest
QUALIFICATIONS
1. Education and Experience
- Must have a high school diploma
- Have job-related experience, such as working in a nonprofit organization, managing volunteer programs, leading teams and/or organizations
- Knowledge of management principles and evaluation techniques related to programs that involve a cadre of volunteers
2. Skills
- Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage
- Record keeping skills (for admissions and marketing)
- Organization and planning skills
3. Capabilities
- Demonstrated capability to conduct one's self in a calm and professional demeanor when dealing with the public and/or with difficult situations
- Demonstrated capability to effectively communicate orally and in writing
- Ability to work well with a diverse group of staff and volunteers
- Willingness to adjust hours to accommodate the needs of the job
- Ability to effectively manage a wide array of tasks, projects, and responsibilities
TIME COMMITMENT
- Must be able to work 10-15 hours per week; days and time are flexible
- Must be able to commit to 4 months
- Must be available for special events and training
