Outline of tasks/duties:
Help desk intern will assist with various task to help get a help-desk up and going. The interns may be working directly with self-represent individuals going through the process of clearing their criminal history. The intern will assist by creating forms and materials that will guide individuals through the court process. The intern may spend time at the help-desk directly assisting individuals with getting access to proper forms and directing them through the court process. An intern may also be asked to assist Project GRACE staff with creating online forms to support the process as it progresses. The intern will also assist with doing research around help-desk best practices.Time commitment: June 3rd– August 9th, 10 hours per week
Qualifications:
Must be at least a 2L with an interest in the areas of law listed above. Technical background a plus. Detail and task oriented. Spanish-speaking ability is preferred, not required.
Supervision:
Reports directly to Mitzi Wilson, Staff Attorney; Program volunteer attorney will work closely with the Project GRACE Public Ally, Jonathan Dawes
