Program Manager

StreetWise Partners is seeking a dynamic, results-oriented Program Manager to lead a dedicated team of program staff and volunteers. This is a challenging and rewarding position in a maturing organization that offers unique opportunity for a proactive leader and team-player. The ideal candidate will be dedicated to the mission of StreetWise Partners and have experience in the field of workforce development, volunteer management, systems-building and/or data collection methods and analysis. The candidate must take great pride in getting things done and have a demonstrated track record in following tasks through to completion. This job requires someone who can accomplish great things with limited resources!

Programs:

The Program Manager will oversee the implementation of StreetWise Partners' signature Career Ventures programming. In conjunction with program staff, the Manager will manage five three-month training programs twice per year at corporate partner locations in New York and Jersey City as well as ongoing alumni services for program graduates. The Manager will lead corporate partner and volunteer stewardship; ensure that the Career Ventures curriculum is up to date, relevant for today's labor market, and uniformly implemented across sites; train staff and volunteers and manage a volunteer board of young professionals; and ensure that programs are executed with the highest quality and achieve strong quantitative and qualitative results.

The Manager will build and manage strategic partnerships with non-profit organizations, training sites, community colleges, government agencies and other entities to ensure a steady flow of target demographic trainee applications. Additionally, the Manager will work to strengthen the breadth and depth of corporate partner engagement.

Evaluation:

The Program Manager is responsible for the collection and analysis of trainee and volunteer impact data for all of StreetWise Partners' programs. Program effectiveness is measured by evaluating a combination of outputs and outcomes that directly relate back to the mission and goals of StreetWise Partners. The Manager will use this feedback to inform program changes and report on program outcomes. The Manager will focus on data collection and analysis, refining our definition of success, and articulating our impact more clearly.

Key Responsibilities:

• Drive outstanding regional program performance.
• Ensure meaningful engagement of trainees and volunteers throughout the Career Ventures program.
• Be accountable for success in achieving planned program impact and sustainability.
• Ensure high quality programs that remain relevant and responsive to employer demands.
• Foster corporate volunteers' leadership development and philanthropic engagement.
• Build and maintain strategic partnerships with corporations, nonprofits and government entities.
• Build a robust network of referral partners for trainee recruitment.
• Set clear trainee and volunteer goals and measures and ensure that regional goals are met.
• Work with program staff to ensure high response rates and evaluation of surveys.
• Gather quantitative and qualitative data to articulate StreetWise Partners' return on investment.
• Execute on strategic priorities.
• Train, coach and empower two Program Coordinators.

Qualifications:

• Superb project management skills.
• Entrepreneurial and resourceful, with the initiative to develop and implement plans to strengthen, scale and sustain StreetWise Partners' program model.
• Strong organizational and planning skills, including the ability to manage projects simultaneously and to set priorities in a fast-paced, goal-oriented environment.
• Demonstrated success in overseeing programs that engage a variety of stakeholders.
• Understanding of metrics and ability to communicate key performance indicators.
• Experience evaluating program impact and effectiveness.
• Willingness to work beyond traditional working hours and schedules as needed.
• Demonstrated experience managing volunteers and teams preferred.
• Bachelor's degree and 5 years of program management experience. Master's degree in social work, education, counseling, or background in human resources helpful.
• Three years' direct staff supervision.
• Experience in workforce development and volunteer management experience preferred.
• Passion for the work of StreetWise Partners and excitement about the potential of this position.
• Sense of humor a must!

Compensation:

A competitive salary and excellent benefits will be provided. StreetWise Partners is an equal opportunity employer.