Waiver Service Provider Manager

SCO is looking for a well- qualified Waiver Service Provider Manager!

To recruit and hire Waiver Service Providers (WSPs), track required trainings and match qualified WSPs with families according to preference and approved services.

MINIMUM RESPONSIBILITIES:

Recruiting/Hiring of WSPs:

• Recruit for qualified per-diem providers within and outside of the agency utilizing internal and external job postings, attending job fairs and networking with other Health Care Integration Agencies.
• Review the entire hiring packet with new recruits, including job descriptions for positions applied for.
• Submit the completed hiring packet WSP Director, maintaining a copy of the file on site, adding training a certificate after each training is completed.

Tracking Training:

• Inform each Waiver Service Provider of training requirements, including trainings that are required before services can be provided.
• Distribute training calendars to WSPs listing all available trainings, including options for additional training dates if necessary.
• Schedule CPR/First Aid training for all per-diem and full-time staff.
• Maintain a database of all WSPs including name, address, phone number, email address, services eligible to deliver, years of experience, education, applicable specialties and preferences and all trainings needed/attended.

Matching Children to WSPs:

• Assign WSPs to cases utilizing the "WSP Request Form" submitted by HCIs utilizing the following steps:
  • Review the request form and choose a WSP from the database that matches the family's preferences as closely as possible.
  • Call the applicable WSP to present the assignment.
  • Email the selected WSP's information to the HCI for follow up on confirmation of the assignment. Upon confirmation, the WSP Coordinator should be informed.
  • This process must be repeated as necessary until a WSP is confirmed to accept the case.

General Duties:

• Facilitate monthly WSP meetings to inform WSPs of current practices and protocols.

• Attend individual supervision as requested by WSP Supervisor.
• Attend weekly WSP Unit meetings.
• Maintain a WSP Database tracking all required information and training.
• Meet with each assigned HCI unit monthly to determine WSP recruiting, hiring and matching needs. Reports WSP supervision issues to the WSP Supervisor immediately.
• Attend 11 mandatory trainings within the first 6 months.

MINIMUM QUALIFICATIONS:

• Education/Degree: Bachelor's Degree in Health and Human Services, Business, Administration, Social Work or related field with one year of experience in Human Resources or Case Management.
• Acceptable clearance checks for State Central Register, Driver license and fingerprinting as required by the program.
• Compliance with health regulations for physical/mantoux testing.

APPLICATION PROCESS:

If you are interested in the position mentioned above, please fax or email a copy of your resume with a cover letter indicating the position of interest to:

Name/Title: Susan Guzman/Office Manager

Fax: 631-253-3509

Email: B2hlihcicareers@sco.org

Please keep in mind that it is not possible for us to personally contact every candidate, but rest assured that your information will be reviewed and one of our hiring managers will contact you if you're being considered for the position.

SCO FAMILY OF SERVICES is an Equal Opportunity Employer M/F/D/V