Program Manager, Counseling and Family Support

Friends of Youth is a not for profit organization committed to the support of youth and young adults in our community. With 60 years of experience, 21 program sites, and national accreditation, we provide safe places and emotional support for youth and families in challenging circumstances. Our services include:

-Residential Services, providing therapeutic residential services, including foster care, to youth under 18;
-Homeless Support Services, providing outreach, overnight shelter, case management, employment and housing for homeless youth and young adults in East King County; and
-Youth and Family Services, providing counseling, substance abuse treatment, prevention and parenting programs in East King County.

Friends of Youth is currently seeking a Program Manager for Counseling and Family Support located in East King County.

GENERAL DESCRIPTION

The Manager of Counseling and Family Support Programs develops, supervises and coordinates all counseling and community education programs, manages related grants and contracts, and is responsible for outreach to other providers and the community. The Manager is also responsible for the Healthy Start Program and (office based) Parenting Classes.

JOB RESPONSIBILITIES
A. Supervisory Tasks
1. Provide regular clinical supervision to all counseling staff including contract counselors.
2. Provide supervision to Youth and Family Support Program Coordinator and to his/her staff when necessary.
3. Oversees the supervision of volunteers and interns in the completion of their duties and service time as if they were staff.
4. Provides program supervision and encourage team development to meet program goals.
5. Provide recruitment, selection, orientation, training, supervision and evaluation of staff.
6. Complete six-month and thereafter annual employee performance evaluations with each employee on a timely basis.
7. Supervises and ensures implementation of CQI and file review process.
B. Program Planning and Development Tasks
1. Develop systems and procedures for new programs.
2. Assist in the implementation and on-going supervision of Co-Occurring Program.
3. Plan and develop schedule of school and community education programs, such as Parenting Classes
4. Maintain counseling practices consistent with current state law, professional ethics and treatment practices.
5. Assess priorities for new resource/program development.
6. Implement County, State and COA requirements in assigned Programs
7. Complete and maintain monthly/quarterly and annual reports as assigned
C. Tasks Management
1. Collect clients, staff and program performance data.
2. Prepare monthly service reports and billing.
3. Remain current and accountable for contract requirements, accreditation, and licensing.
4. Meet regularly with the Director of Youth and Family Services.
5. Perform Lead Manager role in Youth and Family Services Division, including requests for facility maintenance, and tasks designated and assigned by the Director of Youth and Family Services to be cross-program areas.
6. Serve as spokesperson to interpret the Counseling and Family Support Programs to individuals, groups, and organizations when requested.
D. Community Relations Tasks
1. Represent FOY on interagency task forces, networks etc.
2. Meet with other providers to share program information and to coordinate services.
3. Develop and facilitate local Advisory Committee.
4. Initiate outreach to schools and other community groups for the purpose of disseminating information about the program, developing referral sources and creating good will.
JOB REQUIREMENTS
A. Education and Experience
1. Master's Degree in Social Work, Counseling, Marriage and Family or related counseling field.
2. Licensed in mental health, social work, or marriage and family therapy
3. A minimum of three years of experience in the field of family therapy at the professional level.
4. A minimum of one year experience in clinical supervision of Masters level staff.
5. Three or more years of experience as a clinical supervisor/manager
6. Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business must have a safe driving record as defined by Friends of Youth. Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
7. Education or experience in cultural competency.
B. Knowledge, Skills and Abilities
1. Knowledge of family system theory.
2. Knowledge of treatment methods for crisis intervention, individual, group and family therapy.
3. Knowledge of adolescent development and youth crisis including runaway behavior, abuse and neglect, etc.
4. Knowledge of grants and contracts accountability helpful.
5. Ability to develop and maintain community resources.
6. Ability to work with and maintain a group of volunteers.
7. Ability to communicate effectively, both orally and in writing.
8. Knowledge of relevant COA standards and participation in a Performance and Quality Improvement process.
9. Must demonstrate sensitivity and responsiveness to cultural differences and a commitment to the value of cultural competency.