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Interpretive Program Operations Lead

Posted on: April 23, 2013

Posted by: Pacific Science Center

Description

Are you looking for something unique? Are you mission driven, passionate about people, and seeking an environment filled with fun and discovery? The Science Interpretation department at Pacific Science Center brings our exhibits to life by providing informal science interpretation to our guests. To keep everything running smoothly on a day to day basis Science Interpretation relies on a strong team of Interpretive Operations Leads. "Ops Leads" provide daily support for Science Interpreters, volunteers and Pacific Science Center's guest experience by ensuring smooth daily operations and providing excellent customer service.

Interpretive Operations Leads work as a team to support staff and volunteers in the Science Interpretation Program and Discovery Corps Program to deliver consistent excellent science interpretation and customer service. "Ops Leads" plan position rotations for staff and volunteers and guide their training. They interact directly with guests while filling in at positions, or during emergency or escalated situations. We are currently searching for 3 full time Ops Leads.

This job requires the ability to multi-task in stressful situations and work well with other departments to coordinate daily operations. Must balance guest complaints/issues while maintaining the integrity and mission of Pacific Science Center. This job requires a flexible schedule including one weekend day and occasional evening and on-call work is required. The ideal candidate is a smiling team player, High School diploma, Peer leadership experience. Preferred - Bachelor's degree in science, education, museum studies or related field. Experience in a museum setting, coordinating operations/schedules, leading training and/or educational programs.

How to apply

Location

200 Second Avenue North, Seattle, Washington, 98109-4895, United States

Details

Start date
May 20, 2013
Education requirements
High School, education, science
Employment type
Full time
Professional level
Professional
Salary details
13.70/hour
Benefits
benefits eligible
Job function
training, Education, science, museum, Customer service, education, volunteer
Owner's areas of focus
Youth, Environment, Education, Network of nonprofits

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