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Admissions and Outreach Specialist


Job posted by: Year Up

Posted on: July 1, 2014

Job description


Reporting to the Director of Admissions and working closely with the Outreach Manager, the Admissions and Outreach Specialist will be the support engine behind our outreach efforts to more than 3,000 prospective students each year. As Year Up Boston grows to serve 50% more students over the next few years, the Admissions and Outreach Specialist will play a key role in ensuring our systems are working seamlessly to enable us to reach as many 18-24 year olds as possible, inspire them to apply to Year Up, and follow through with their applications.

In addition to air-tight organizational and project management skills, the successful candidate will have a persuasive and persistent communication style that works well via multiple channels (in-person, phone, email, text and social media, etc). As a key member of a six-person team, s/he will help to recruit a class of 200 students every six months and ensure smooth transitions in each phase of the application process.

This role willalso interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

This position will require occasional attendance at weekend or evening events


Outreach & Recruitment

  • Coordinate conversion efforts via phone to ensure all applicants are contacted within 48 hours and signed up to come in for the first step in the application process
  • Design, produce and analyze regular reports in [[|]] to measure community outreach progress and recommend adjustments to outreach strategy as needed
  • Design, implement, and maintain systems for tracking, managing, stewarding and growing relationships with community partners
  • Manage regular mass communications with more than 1,500 applicants each cycle (email, text, etc.)
  • Help build and maintain relationships with a portfolio of local high schools, community-based organizations and other groups that work with urban young adults and identify productive avenues for student recruitment
  • Be present in the community: attend job fairs and community events to connect with potential students
  • Give recruitment presentations to partners and prospective students


  • Collaborate with the Admissions team to provide initial screen of applicants and to ensure their smooth transition into the admissions process
  • During peak admissions intake time periods (approximately four months during the year), play a supportive role to the Admissions team by conducting one-on-one interviews and group interviews to assess prospective students
  • Maintain and regularly update [[|]] database with contact information for prospective students and community partners

Boston Team/ Learning Community Member

  • Serve as an advisor for a small number of current students
  • Participate in and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • 2+ years' experience in the workforce
  • 1 year of experience in administrative support or project management in a fast-paced environment
  • Bachelor's degree typical/preferred
  • Strong attention to detail and follow-through
  • Strong administrative and project management skills
  • Passion for and ability to use data to drive learning and improvement
  • Effective communication skills/public speaking skills, and the ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds; experience with client/relationship management a plus
  • Ability to work independently and as a team player
  • Experience with [[|]] is a plus
  • Bilingual ability (Spanish/English) is a plus
  • Knowledge of the Greater Boston area, footprint of community organizations, and comfort with visiting areas around the entire city is a plus
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion


  • Salary: Competitive and commensurate with education and experience
  • Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
  • Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
  • Professional development: Funds available to support staff in achieving career objectives


Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing urban young adults with the skills, experience and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive training program, Year Up provides urban young adults ages 18-24 with a unique combination of hands-on technical and professional skills, college credit, and corporate internships.

With an annual operating budget of $70 million, Year Up will serve over 2,100 students in 2014 nationwide, with sites in: Atlanta, Boston, Bay Area (San Francisco and Silicon Valley), New York, Providence, Puget Sound (Seattle), National Capital Region (Washington DC) and Chicago, with Year Up Professional Training Corps (PTC) sites located in Miami, Baltimore and Philadelphia.

Voted one of the Best NonProfits to Work For in the country by the NonProfit Times, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning. We set high standards for both ourselves and our students, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people. The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Please learn more about working at Year Up, and to see a list of current opportunities.

How to apply

Please submit a thoughtful cover letter and resume through our website.

Note that applications without a cover letter will not be considered. We respectfully request no phone calls.


93 Summer Street, 5th floor., Boston, MA, 02110, US