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Manager of Data, Outcomes & Program Evaluation


Job posted by: YWCA National Capital Area

Posted on: June 4, 2014

Job description

The YWCA National Capital Area is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. Our Bold Goal is to provide a majority of women and girls of color in high need communities across the national capital area with the resources and support necessary to achieve personal, educational and professional success.

Position Summary:

The Manager of Data, Outcomes & Program Evaluation will provide and establish key metrics to show stakeholders and senior leadership measurable outcomes of the programs that the YWCA implements. The position will not only work to research and select the appropriate system for the YWCA's needs but will train and impart on staff the importance of a metric-driven culture. Through strong analytical skills and an attention to detail, and in partnership with the Chief Program Officer, the Manager will establish relevant metrics and continuously audit the system to ensure data integrity.

Essential Responsibilities:

  • Analyze program goals and objectives relative to outcomes for the purpose of creating new programs and expanding existing ones, increasing the organizations' reach within its target market.
  • Identify and collaborate with senior leadership on relevant outcomes to measure success and areas for improvement on programs.
  • Identify and understand measurement approaches and specific key indicators by each individual program.
  • Assess available metric program evaluation systems and tools and select the best available system based on the needs of the YWCA.
  • Assist in securing new and additional funding by providing tangible metric outcomes to engage key funders and show quantitative impact.
  • Implement an outcome system to measure regional, state and local participation in national efforts.
  • Partner with program managers and senior leadership to ensure that all data is entered in the system to measure outcomes.
  • Provide consistent and quality training, both through programs and a manual/process handbook to YWCA staff and others as necessary to ensure proper usage of the data system.
  • Regularly audit the system to ensure the integrity of the data and metrics to drive the success of the YWCA's programs and mission.


  • Bachelor's degree is required; Master's degree preferred.
  • Minimum of 3 years' experience in a data management role preferably in the non-profit sector;
  • Outstanding computer skills and the ability to learn and train new systems quickly;
  • Strong analytical skills to ensure that data is manipulated in the appropriate manner to drive results;
  • Excellent written, oral communication and analytical skills;
  • Strong attention to detail and organization skills, ability to prioritize and excellent problem solving skills;
  • Must be highly self-motivated and demonstrate ability to work independently, as well as collaboratively in a deadline driven environment.

How to apply

Please submit a cover letter and resume to No phone calls please.



2303 14th St. NW, Ste. 100, Washington, DC, 20009, US


Education requirements
Employment type
Full time
Professional level
None specified
Job function
Owner's areas of focus