Case Manager/Intake Specialist - Staten Island Family Justice Center

  • Staten Island, NY, US

Summary:

The Family Justice Centers (FJCs) are an initiative of the Mayor's Office to Combat Domestic Violence to reduce barriers faced by domestic violence victims who are seeking help.Safe Horizon is co-located at the FJCs and partners with the Mayor's Office, the District Attorney's Office and other civil legal and community-based organizations to provide a safe and welcoming place for victims to receive various services.Safe Horizon staff at the FJC provides crisis intervention, case management services, advocacy, information and referrals, and practical assistance to survivors, providing client-centered safety assessments and risk management plans.

Essential Job Functions:

The Intake Specialist/Case Manager will greet clients who access the Family Justice Center.The Case Manager responsibilities may include some or all of the following:

  • Coordinate and manage client flow and information;
  • Staff the reception desk;
  • Asssess clients' safety and needs;
  • Determine client needs;
  • Determe if clients are appropriate for the Family Justice Center's services and make referrals as necessary;
  • Assist in determining next steps for clients' visit to the Family Justice Center;
  • Work with on-site partners to schedule client appointments;
  • Answer telephones and respond to service inquiries;
  • Provide information, referrals and advocacy on the phone and in person;
  • Link the client to on and off site partners;
  • Document client interactions and compile statistics on a monthly basis;
  • Provide daily accurate data collection and reporting to FJC Administrative Staff to track basic client screening needs, client demographic information, client services provided at the FJC and other agency interactions;
  • Attend relevant trainings, workshops and seminars;
  • Maintain cooperative working relationships with other service providers;
  • Provide back-up coverage for Client Services Specialists/Screeners, as well as lobby coverage;
  • Perform other duties as assigned.

Interacts with:

  • Family Justice Center staff and partners
  • Richmond County District Attorney's Office
  • Social, legal and medical service providers

Requirements:

  • Bachelor's Degree or equivalent experience

Qualifications:

  • Candidates should be assertive, well organized, possess excellent communication and interpersonal skills;
  • Ability to think critically and address crisis situations as they arise;
  • Knowledge of Microsoft Office programs and be computer savvy;
  • Experience working with victims of domestic violence or other crime victims preferred
  • Bilingual English/Spanish preferred

If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply

Please follow this link to view complete EEO Law and complaint filing information:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Safe Horizon Safe Horizon logo

  • Staten Island, NY, US
  • Application deadline:

    March 10, 2017
  • Start date:

    January 11, 2017
  • Employment type:

    Full Time
  • Professional level:

    None specified
  • Job functions:

  • Benefits:

    4 weeks vacation, Plus benefits

Safe Horizon Safe Horizon logo


Please make corrections before moving on.
Please fill out {field}.

Uh oh.

Something unexpected just happened. Sorry!

Please try again or contact us.

Hmm... we couldn't find that place in our database.
Are you sure it's correct? Yes No

There was a problem signing in to your social account.

The error code was: error code.

If the problem persists, please contact us.

Try again

Sign in with:

Continue with:

Next ››

Log in

Welcome back! Please enter your password.

Forgot your password?

Next ››

Create your account

Looks like you're new here. Sign up! Or, log in with a different email.

‹‹ Back Next ››

Upload a photo

Nice photo! (Change)

‹‹ Back Next ››

Secure your account

Please verify that you're a human. Type the text below:

By clicking "Sign Up" you're agreeing to our Terms & Conditions

‹‹ Back

Secure your account

Please verify that you're a human. Type the text below:

By clicking "Sign Up" you're agreeing to our Terms & Conditions

Welcome!

Thanks for joining Idealist! We're glad to have you.

Please check your email and click on the verification link we just sent you. Your registration won't be complete until you do.

Welcome!

Thanks for joining the Idealist network!

Welcome back!

Please update your account details:

‹‹ Back Next ››

You're almost there!

We emailed you at with a verification link that you must click on to complete the sign up process.

Resend the verification email

Not you? Click here to become a Connector.

You're almost there!

We emailed you at with a verification link that you must click on to complete the sign up process.

Resend the verification email

Your profile is updated

Thanks for updating your profile! You can add more detail, including your interests, skills, and experience later.

ohai

Tell us why you're excited about this

Nice photo! (Change)

( No, thanks )

Please upload a photo and write a comment to continue.
Write comment to continue.
Please check the box to continue.
Please check the boxes to continue.
Please make corrections before moving on.
Please fill out {field}.
Please enter your full name.
Please let us know what to call you.
Please enter your city.
Please upload a photo.
Please tell us where you live.
Please enter a valid email address.
Passwords must be at least 6 characters long.
Email or password is incorrect.
Please try filling out the captcha again.
Please choose a profile photo.
Name can be no longer than 128 characters.
Quote can be no longer than 1024 characters.

Forgot your password?

Please enter your email so we can send you a reset link.

We just sent an email to you@example.com to reset your password.

We just sent an email to to verify your account.

Sorry, we ran into a problem with that.

Choose Another

We're glad to have you!

Before you can be active in this community, you'll have to become a Connector. Take a moment to learn more about the role and agree to our shared values before continuing.

Already a Connector? Log in

Already involved? Log in

Thank you!

Please review this final commitment we are all making to one another, and click below.

Working with others, in a spirit of generosity and mutual respect, I want to help build a world where all people can lead free and dignified lives.

In my role as a Connector, I commit to:

Please check the box to continue.
Please check the boxes to continue.