Labor Mgmt Cons II (Healthcare Quality Improvement)

The 1199SEIU Training & Employment Funds provide education and job training programs for over 40,000 unionized workers represented by 1199SEIU United Healthcare Workers East. Our mission is to develop high quality training, placement and labor-management initiatives. We also aim to develop the ability of union and management to problem-solve difficult issues and to create innovative healthcare solutions.

If you're ready for the brightest career future, join us in this excellent opportunity to showcase your talents. We are currently seeking an experienced Labor Mgmt Cons II (Healthcare Quality Improvement) for our Labor Management Initiatives department.

Responsibilities

• Develop effective labor management teams at the Registered Nurse Labor Management Initiatives (RNLMI); coach and mentor internal staff/clients (union and management) in change management, process improvement tools and techniques (develop project scope, objectives, metrics)
• Work with clients to translate functional goals into quantifiable results; maintain good working relationships with union, management, and staff in order to deliver results
• Partner with clients (union and management) to identify and conduct high impact projects that improve working conditions of 1199SEIU members, leading to enhanced satisfaction quality improvements at various hospitals
• Deliver measurable results using methods such as: Process Redesign, Lean Six Sigma, Workout, and Breakthrough tools and techniques; deliver training in a variety of process improvement methodologies; change management; organizational development and impacts of changes in the industry
• Develop and manage project pipelines to ensure ideas are captured, shaped into charters, launched, and completed within mutually agreed-upon time frames
• Lead and oversee staff (internal and client) during improvement initiatives, monitor and track results to ensure targets are met and sustained; document client results and case studies for use in publications, speeches, and grant writing
• Effectively interact with client organizations to solicit ideas and turn business problems into viable projects; leverage client experiences and best practices to drive change, provide updates and progress reports
• Assist department leadership in deploying large-scale improvement programs across multiple client sites; participate in the development and execution of events and conferences
• Align initiatives with local or national health care reform policies as needed; maintain ongoing current expertise in health policy issues impacting labor and management, develop tools and programs to support labor management initiatives
• Perform additional duties and projects as assigned by management

Qualifications

• Bachelor's degree in Nursing, Health Administration, Organizational Development or equivalent years of experience required, Master's preferred; plus
• Minimum five (5) years leading, facilitating, and executing multiple transactional and high profile projects using Lean Six Sigma or other process improvement methodologies required; experience in a healthcare environment a must
• Experience working with unions, multiple stakeholders, and labor management strategies preferred
• Registered Nurse license preferred (active or inactive); Lean Six Sigma Black Belt Certification from the American Society of Quality (ASQ) a plus
• Proven knowledge and experience of process improvement methodologies leading to measurable results required; technical mastery of Lean Six Sigma techniques, tools, and methods preferred (DMAIC, DFSS, and Value Stream Mapping, and Kaizen)
• Extensive project delivery experience including project management and using generally accepted project management tools and techniques required; high emotional intelligence level and professional self-management under pressure
• Strong leadership experience and mentoring skills; able to take on a challenges with proven ability to influence others and drive meaningful change results
• Extensive track record cultivating strong collaborative relationships across various organizational functions
• Demonstrated commitment to participatory approaches and joint problem solving; ability to adapt to multiple client requirements and appreciate the value of all employees in health care facility to support the work of integrated teams
• Excellent communication skills (verbal and written) and ability to interact well with at all levels in a healthcare team; superb public speaking and training skills
• Ability to travel to various locations in the New York City, and Hudson Valley area
• Available to work flexible hours including evenings and weekends as needed
• Must meet performance standards including attendance and punctuality