Program Director

InnVision Shelter Network (IVSN) is one of the largest and most effective providers of shelter/housing and supportive services across Silicon Valley and the San Francisco Peninsula. IVSN operates over 18 major sites from San Jose to Daly City, providing emergency, transitional, and permanent supportive housing, along with a breadth of supportive resources to help clients secure a place to call home. The organization serves thousands of homeless clients annually through its "Beyond the Bed" service model -- a proven methodology that has historically delivered a 90% success rate in returning program graduates to permanent housing and self-sufficiency.

Under the direction of the Senior Director of Shelter Services, the Program Director for Family Crossroads in Daly City is responsible for the day to day management and operation of a transitional housing program for homeless men, women and children. The Program Director supervises staff, interns, and volunteers, and is responsible for ensuring the delivery of high quality services that help homeless people return to permanent housing.

PRIMARY RESPONSIBILITIES:
Ensure the delivery of services in a professional, ethical, safe, and supportive environment for clients and staff. Meet program operations while maintaining program within budget. Be available on call for site emergencies.

Hire, train, supervise, evaluate, and schedule staff; provide on-going leadership, guidance, and supervision regarding program and client issues; assess staff development and arrange for training. Plan and ensure facilitation of staff meetings.

Supervise case management and management staff and, at times, provide direct services to clients. Responsibilities include coordination of intakes, use of information and referral networks, and crisis management as needed. Ensure development and facilitation of, workshops, and support groups as needed. Hear client appeals/grievances.

Coordinate program development in the following areas: job development, follow-up program, donations, food services, volunteers and internship program, recreational activities for clients, and other areas as needed.

Develop and maintain strong relationships with area service providers, businesses, and community groups.

Supervise the collection, compilation, and submission of all program statistics. Submit monthly, quarterly, and annual reports to Administration.

QUALIFICATIONS:
Masters in Social Work or related field required, however non-profit management experience may be substituted for academic credentials.

Experience developing, managing, evaluating and operating programs serving homeless populations; particularly experience with working with families a must.

Strong written and oral communication, personnel management, conflict resolution, and clinical supervision skills are necessary.

Strong knowledge of substance abuse and relapse prevention, mental health issues, and domestic violence is required.

Multicultural competency helpful. Bilingual Spanish speaking preferred.

To apply, please e-mail a resume and a brief cover letter with the JOB TITLE in the subject line.

NO PHONE CALLS PLEASE. Thank you in advance to all applicants for their interest, time, and effort.

InnVision Shelter Network is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability or veteran status.