Position and Organization Summary: Upwardly Global is an award winning national nonprofit organization with the mission to eliminate employment barriers for skilled immigrants and refugees and integrate this population into the U.S. workforce. The New York Program Manager will oversee our largest operation with responsibility for job seeker services, employer outreach and volunteer engagement. You will lead a dynamic team of committed professionals to achieve strong outcomes for skilled immigrants and our community of partners and funders.
Responsibilities:
- Lead a team of employment services and program associates with responsibility for hiring, onboarding, training and managing performance for the team
- Provide regular day to day coaching and formal performance reviews for the team
- Manage the program budget and look for opportunities for savings and efficiency
- Oversee strategic partnerships
- Strategize with the team on employer outreach
- Strategize with and support the NY development team in grant writing, program development and grant reporting as needed
- Engage with employers on talent sourcing, volunteer partnerships and other opportunities for mutually beneficial relationships
- Review program metrics and manage the team towards meeting and exceeding goals with a particular emphasis on placements and starting salaries
- Use outcome data to drive programmatic decisions
- Monitor outreach and screening of job seekers to ensure a steady stream of qualified participants
- Collaborate with the program managers across offices on program alignment and team goals
- Engage with external evaluators and consultants as needed
- Participate in national management meetings and projects
- Other duties as assigned
Qualifications:
- Bachelor's degree in related field. Master's degree preferred.
- 3 to 7 years work experience in program and team management
- Proven track record of meeting and exceeding program goals
- Experience working with development staff and/or high-profile funders in compiling and analyzing program data preferred
- Strong commitment to Upwardly Global's mission
- Excellent communication skills, including cross-cultural communication and sensitivity
- Detail orientation and strong project management skills with an ability to multi-task and meet multiple deadlines
