Summary:
The Collections Coordinator for the Lending Operations Team is responsible for providing assistance with the day-to-day functions of the Collections Department. This includes but is not limited to, the following: communicating with delinquent borrowers, creating and generating reports, performing site visits, and other collections tasks as directed by the Collections Manager.
Primary Job Functions:
- Prepare aging and delinquency reports in accordance with established SFS guidelines.
- Maintain frequent verbal and written communication with delinquent borrowers.
- Conduct weekly collection meetings with Portfolio Manager.
- Conduct bi-weekly collection meetings with off-site officers to coordinate calls and site visits.
- Analyze credit reports and financial statements.
- Prepare workout recommendations for businesses experiencing financial problems.
- Mail monthly billing statements and past due notices.
- Compose and mail Notice of Default letters.
- Act as liaison between SFS and external collection agency and/or outside counsel.
- Make site visits as needed to New York area businesses.
Qualifications –
Education and Related Work Experience:
- Bachelor's degree required
- Experience with Salesforce and Nortridge preferred but will train candidates strong in other areas
Knowledge, skills and abilities:
- Strong writing, analytical, interpersonal, time-management and communications skills required
- Must be organized, detail oriented and have the ability to work effectively under pressure in both a team setting and individually
- Excellent computer skills; must be proficient in Windows-based software with strong emphasis on Excel.
- Ability to multi-task and meet all required deadlines
Other Special Considerations:
This job is performed under general office conditions, and is not subject to any strenuous physical demands or dangerous conditions.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
