Primary Purpose: Educate and recertify qualified clients for Medicaid Managed Long Term Care. Application assistance will require a combination of telephone assessments and in person home visits to assess clients' needs and provide hands on application assistance. Facilitated Enroller will be responsible for tracking client applications, providing follow-up when needed and working with the Program Coordinator to assure all cases are completed within the assigned recertification period.
Essential Duties and Responsibilities:
Job Summary:
- Responsible for educating and recertifying qualified clients for Medicaid Managed Long Term Care
- Understands the overall requirements for Medicaid eligibility and Managed Long Term Care.
- Responsible for assuring Medicaid recertification are accurately completed and that all necessary documentation is provided. Responsible for maintaining records of all applications and assuring they are delivered to QA staff.
- Work with Program Coordinator to organize a field schedule to assure all clients are assisted in their allotted recertification period.
- Other duties as assigned by the Director and Program Coordinator.
- This opportunity will be a roving position requiring flexibility of staff to work in several boroughs through New York City.
Required Skills:
- Must be Computer Literate
- Excellent organizations skills.
- Good oral communication skills.
- Must be self-motivated.
- Must be willing and able to work in a multi-cultural and multi-ethnic work environment.
Supervisory Responsibilities:
N/A
Qualification:
Ability to work under pressure during deadlines
Strong computer skills (data base, word processing, Excel, etc)
Detail oriented
Education and / or Experience: High School Diploma (required), Background in Public Benefits a plus.
Language Skills: Bilingual preferred; Spanish
Mathematical Skills: Strong. Training will be given.
Physical Demands: Ability to carry 15 lbs and walk up 3 flights of stairs
Work Environment: 80% in the field 20% at Met Council Central.
