Job posted by: Mental Health Association of NYC, Inc.
Posted on: October 18, 2013
Bi-Lingual (Spanish/English or Cantonese/Mandarin/English) Crisis Counselors provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive counseling to clients who are in emotional distress and/or seeking information on available services. Crisis Counselors interact with clients by telephone, SMS text messaging, and/or web chat. Must be able to work some holidays. Position is full-time, Friday-Tuesday 11:00 PM - 7:00 AM.
Major Duties and Responsibilities:
A Master's Degree in Psychology, Social Work or related field, or a Bachelor's degree plus at least three years of experience in healthcare contact center and/or in mental health counseling. Crisis intervention and/or mental health information and referral services experience a plus. Applicants should be comfortable working independently and as part of a team in a collegial group environment. Bilingual skills are required.
Interested applicants should submit resume and cover letter to Edwina Nuñez-Gordon at ENunez-Gordon@mhaofnyc.org