Director of Disaster Services

ToolBank USA is seeking an energetic and professional candidate to join our team as Director of Disaster Services to support the growth of the national ToolBank network into disaster response and recovery services. This position will lead the design, execution, deployment, and evaluation of ToolBank USA's Disaster Services program.

The ability to work both independently and collaboratively is critically important for this position. The Director of Disaster Services will work closely with public, private and nonprofit recovery organizations before, during and after disasters. Ideal candidates will already have experience in disaster management and have a developed professional network that will actively support their endeavors as Director of Disaster Services. Executive leadership experience is a significant plus.

Given the highly fluid nature of disasters and their management, candidates should expect responsive deployments (to accompany the ToolBank Mobile Response Unit) at short notice. This position will entail approximately 60% travel, and will be a fully remote position. During deployments, the Director of Disaster Services will have access to a mobile office. They must also have a home office or access to equivalent workspace while not deployed. Financial consideration is made by ToolBank USA to ensure the Director of Disaster Services maintains adequate workspace. When not deployed, the Director of Disaster Services will be expected to maintain professional proficiency and relevant relationships on behalf of ToolBank USA and to shape the direction of the Disaster Services program. Respite periods will be scheduled in between deployment periods.

ToolBank USA team members maintain a sense of urgency and embrace change. They are tech-savvy, accountable, and quick to revise strategies based on a changing landscape. Ideal candidates will bring personal initiative, strategic thinking and a natural ability to develop relationships through clear communication and personal warmth.

The ToolBank USA Board of Directors is enthusiastic, financially supportive, and fully aligned behind the strategies of the organization.

The ideal candidate will possess:

• a rabid passion for the mission of ToolBank USA;
• a minimum of 2 years' leadership experience;
• experience with national nonprofit affiliate networks;
• experience in disaster management and familiarity with existing resources;
• a desire to play a key role in the development of a national nonprofit;
• a Bachelor's Degree in a relevant field, or equivalent work experience;
• an enthusiasm for technology and web-based applications;
• a passion for accountability, professionalism, and responsiveness;
• the ability to work well both as a team and independently;
• a desire to achieve substantial tenure at ToolBank USA.

Position Reports to: Managing Director of Affiliates

Responsibilities:

Program Development & Implementation

• Continuously assess what role the ToolBank network should play in disaster preparation, response and recovery
• Ensure the ToolBank's vision for tool lending remains consistent and dependable during disaster recovery and otherwise
• Supervise the Disaster Services Specialist during deployments and otherwise

Field Leadership

• Manage the operations of the ToolBank Mobile Response Unit
• Field requests for deployment from approved EMAs and VOADs
• Assess the case for each potential deployment, provide recommendation to the CEO
• Once deployed, work closely with on-site disaster responders to coordinate the tool lending

Relationship Development

• Develop close collaborative relationships with the various EMAs, VOADs, nonprofits, etc. that respond to disasters
• Interface with ToolBank USA's investors
• Represent the ToolBank movement with media at disaster sites

Process Documentation and Continuous Improvement

• Work with ToolBank USA staff to continuously improve our disaster services by providing field experiences, anecdotal accounts, and observed trends
• Advise the CEO in the development of short- and long-term disaster services strategies and goals
• Document the deployment process, to increase efficacy during future deployments, and as a training manual for future deployment
• Stay abreast of the emergency response field and incorporate industry developments into ToolBank USA's programming

Additional Responsibilities

• Professionally and assertively represent the values of ToolBank USA through words, actions, and decisions
• Dedicate on-going attention to personal professional development

Compensation & Benefits

• Competitive salary based on qualifications
• Flexible, employee-directed healthcare benefit
• Generous paid time off
• Flexible scheduling
• Work from home opportunities
• Communications technology allowance
• Professional development opportunities

Location: ToolBank Disaster Services is domiciled in the metro Atlanta area, and candidates will be expected to live in Atlanta or move to Atlanta. No relocation expenses will be paid for this position.