Director of the Center for Social Concern

General Description:
The Director of the Center for Social Concern is responsible for the efficient management and operations of the Center as well as being responsible for the budget of the Center. The Director is also responsible for providing the supervision, vision, leadership, and strategic direction to civic engagement programs and services offered through the Center for Social Concern. Further, the Director is responsible for ensuring that civic engagement initiatives are connected to the academic mission of the University, including providing leadership to faculty interested in providing community- based learning courses and/or offering civic engagement experiences. The Director serves as part of the Homewood Academic Services leadership team and is a direct report to the Dean of Academic Services.

The Director's responsibilities include, but are not limited to, the following:

Management, Operations, and Budget:
• Hire, train, evaluate, and supervise seven full-time staff members • Direct the development and implementation of risk management policies and procedures • Communicate and ensures compliance with University policies, and develop and implement civic engagement policies and procedures • Develop and monitor budgets comprised of unrestricted and restricted funding sources • Align financial and human resources with civic engagement-related priorities • Cultivate purposeful relationships with alumni/ae.

Strategic Planning and Assessment:
• Cultivate and promote the long-range vision and mission of civic engagement on the Homewood campus, and in support of the Homewood Community Partners Initiative (HCPI) • Develop and implement strategic priorities that are aligned with the academic mission of the University • Provide leadership and direction to the development and implementation of assessment strategies to collect, manage, and report data related to civic engagement effectiveness on the Homewood campus.

Cohesive Programs and Services:
• Identify and implement structures that further connect the programs and services of the Center for Social Concern to other civic engagement partners at the University and in the City of Baltimore • Foster strategic relationships with internal and external constituencies to capitalize on opportunities for connecting with community organizations (e.g., non-profits, public schools, government agencies, etc.) • Identify, implement, and assess a civic engagement pipeline (pre-enrollment, enrollment, and post-enrollment) strategy with student affairs and student services offices.

Coordination and Information Sharing:
• Meet regularly with administrators whose offices are connected to civic engagement pipeline to encourage coordination and identify the intersections of civic engagement initiatives • Meet regularly with staff in various offices to foster coordination and information sharing • Collect, analyze, and disseminate information about best practices in the civic engagement field • Provide leadership and coordination to the Baltimore Scholars program • Provide leadership and coordination for Homewood--wide civic engagement initiatives.

Communication, Outreach, and Representation:
• Develop and maintain strong relationships with the City of Baltimore and nonprofit leaders to ensure that civic engagement at the University is addressing community needs • Represent Homewood civic engagement efforts to local, regional, and national organizations, including Campus Compact • Plan and implement a communication strategy for civic engagement to summarize key initiatives, collaborations, and assessment data • Provide outreach to local schools and community organizations about to the Baltimore Scholars program • Establish a communication strategy for undergraduate and graduate students, University personnel, and City partners about civic engagement.

Qualifications:
Bachelor's degree required, with a preference for an advanced or terminal degree. Minimum of five years of progressive experience in a related field, preferably in the non-profit sector and/or higher education administration.

Special skills and knowledge: • Strong budgetary, planning, organizational, supervision and management skills and experience • Demonstrated ability to bring a high degree of enthusiasm, energy, and creativity to civic engagement • Demonstrated experience collaborating, negotiating, and building consensus • Demonstrated success in a complex, multi-layered, and data-driven organization • Exceptional interpersonal, oral, public speaking, writing, and listening skills • Excellent judgment • Excellent ability to work collaboratively with students, faculty members and staff at all levels • Demonstrated experience developing, articulating, operationalizing, and assessing strategic priorities • Demonstrated capacity to work effectively with persons from diverse backgrounds (e.g., class, race, nationality, sexual orientation, religious affiliation, etc.) and to foster sensitivity to diversity and an inclusive campus and community culture • Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships • Proven track record of establishing strategic relationships to strengthen program and service delivery • Experience coordinating, managing and/or inspiring volunteers • Experience in communications and utilizing social media an asset.

Additional information: The Director's responsibilities may require in-state or out-of-state travel, as well as evening and weekend hours. Competitive salary commensurate with experience. JHU is an AA/EEO employer.

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