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CFA is first and foremost an advocacy organization, working to advance pro-consumer policy on a variety of issues before Congress, the White House, federal and state regulatory agencies, and the courts. Its staff works with public officials to promote beneficial policies, to oppose harmful policies, and to ensure a balanced debate on important issues in which consumers have a stake.
CFA is also an educational organization, disseminating information on consumer issues to the public and the media, as well as to policy makers and other public interest advocates. Conferences, reports, books, brochures, news releases, a newsletter, and a web-site all contribute to CFA's education program.
Finally, CFA is a membership organization, providing support to national, state, and local organizations committed to the goals of consumer advocacy and education. Most member organizations are consumer advocacy and education groups -- national, state, or local -- or consumer cooperatives -- credit unions, rural electrics, housing co-ops, and other member-owned service organizations.