Texas Alliance for Patient Services

The Texas Alliance for Patient Services (TAPS) is a 501(c)(3) non-profit association that provides professional development, networking opportunities, and resources to those who serve as patient advocates and in other patient service capacities. It is the only organization of its kind in Texas and is affiliated with the Texas Hospital Association (THA). TAPS is also affilliated and aligned with the Society for Healthcare Consumer Advocacy (SHCA), our counterpart national organzation. This relationship helps us bring nationally recognized best practices to Texas and each of our eight regions.

Our Mission - Advancing the development of healthcare professionals who impact the patient experience.

Our Vision - TAPS is the resource for advancing patient advocacy and improving the patient experience. The mission of the Texas Alliance for Patient Services is to advance the professional development of patient representatives and related patient service professionals by promoting the improvement of patient care and enhancing health care services for all persons.