Consultant/vendor to nonprofits
Last modified: April 11, 2013, 9:26 PM
Patron Technology strives to revolutionize the arts industry by offering world-class customer relationship management (CRM), ticketing, subscriptions, fundraising, and e-mail marketing technology at a price that every organization can afford.
Founded in 2001 by Eugene Carr, the New York City-based company is the leader in e-marketing technology for arts and non-profit organizations. The company's PatronMail e-mail service is used by over 1,800 arts and cultural clients in all 50 states and eight countries overseas.
Its PatronManager CRM system, launched in 2010, was developed in partnership with salesforce.com and the Salesforce Foundation. PatronManager is a 100% cloud-based system that integrates ticketing, subscriptions, fundraising, e-mail marketing, and staff collaboration, enabling organizations to put all their vital customer information in one place, accessible by the entire staff. With PatronManager CRM, organizations can sell more tickets, target their marketing and fundraising efforts more effectively, provide better customer service at the box office and beyond, and make their staff more efficient through collaboration.
Patron Technology is dedicated to educating the non-profit community about e-marketing. In the spring of 2011, Eugene Carr (CEO) and Michelle Paul (Director of Product Development) co-authored and published the book Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century (www.thefifthwall.com). In addition, the company presents a regular schedule of live e-marketing seminars across the country, monthly e-mail newsletters, blogs, and live educational webinars.