Consultant/vendor to nonprofits
Last modified: July 19, 2013, 9:01 PM
Patron Technology aims to revolutionize the arts and culture industry by offering world-class customer relationship management (CRM), ticketing, subscriptions, fundraising, and e-mail marketing technology at a price that every organization can afford.
Founded in 2001 by Eugene Carr, the New York City-based company became the leader in e-marketing technology serving arts and non-profit organizations with its first product, PatronMail, used by over 1,500 cultural clients in every state and eight countries overseas.
PatronManager CRM, launched in 2010, has a client base of over 400 organizations and was built in partnership with salesforce.com and the Salesforce Foundation. A 100% cloud-based system, it enables organizations to condense their vital customer information into one system, accessible by the entire staff. With PatronManager CRM, organizations can sell more tickets, target marketing and fundraising efforts more effectively, provide better customer service at the box office and beyond, and make their staff more efficient through collaboration.
Patron Technology is dedicated to educating the non-profit community about e-marketing. In the spring of 2011, Eugene Carr (CEO) and Michelle Paul (Director of Product Development) co-authored and published the book Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century (www.thefifthwall.com). In addition, the company presents a regular schedule of live e-marketing seminars across the country, monthly e-mail newsletters, blogs, and live educational webinars.