Consumer Financial Protection Bureau

Government agency consumerfinance.gov

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About us

The CFPB is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

If we achieve our mission, then we will have encouraged the development of a consumer finance marketplace

  • where customers can see prices and risks up front and where they can easily make product comparisons;
  • in which no one can build a business model around unfair, deceptive, or abusive practices;
  • that works for American consumers, responsible providers, and the economy as a whole.
Our values

Service

Our mission begins with service to the consumer and our country. We serve our colleagues by listening to one another and by sharing our collective knowledge and experience.

Leadership

Fostering leadership and collaboration at all levels is at the core of our success. We believe in investing in the growth of our colleagues and in creating an organization that is accountable to the American people.

Innovation

Our organization embraces new ideas and technology. We are focused on continuously improving, learning, and pushing ourselves to be great.

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