Wendy Fein

A job:

Youth Leadership Development, Mentoring OR Strategic integration of Service Operations & Brand Marketing to drive revenues & improve Communications using process improvements to deliver consistent Brand Communications & service clarity at each touchpoint.

Last updated: October 10, 2012, 6:32 PM  

Clients:

Youth Leadership Development •Change Agent •Change Management •Strategic Marketing •Communications •Brand Development •Brand Management •Customer Service Operations •Call Centers •Website Development •Research •Organization Development & Training

Last updated: October 9, 2012, 10:14 PM  

www.LinkedIn.com/in/WendyFein

NOTE: I can easily function as a round peg, if you like, but then you'd be missing out on the broad and deep competencies that an award-winning hybrid delivers. I'm known as a quick study with boundless energy, simultaneously creative and analytical— proven to perform many functions beyond my assigned job title across sectors.

I Get Things Done

Equally comfortable in under-served neighborhoods or the boardroom, I help people and organizations negotiate issues to achieve their definition of success. Founder of a grassroots community partnership and student government, I enabled the turnaround of a NYC elementary school. Likewise, I transitioned a creative services team from book club marketing at Bookspan to a new creative services agency and landed Panasonic as an account, all within 6 weeks.

Hybrid

I am a change agent, educator, and revenue-driven brand marketer with robust Consumer Affairs / Customer Service / Client Services expertise— all integral to business and non-profit development. I excel at Daily Operations and creating a flexible structure for fast-paced / chaotic environments, especially service-oriented organizations where communication and education are critical to meeting the needs of those served.

Making a Difference

Whether mentoring my former students or seniors at FIT / Fashion Institute of Technology, employed in management, or volunteering as a Women Unlimited Mentor, I motivate individuals to attain personal excellence. Often recruited as a mentor, this takes many forms including on-the-job skills training, Brand Marketing, career coaching, and Youth Leadership Development that enables confident, strategic and pro-active results long after my departure.Totally passionate about horticulture and landscape design, I use my Master Gardener Training and years of hands-on experience to develop residential gardens and landscapes. There is not a day that I'm not tending a garden somewhere, as the creative problem-solving process is exhilarating!

LEADERSHIP & AWARDS

• Mentor to CSR of the Year: SOCAP / Society Consumer Affairs Professionals in Business

• BOLI Advertising Award for 25-page KitchenAid trade catalog

• Founder Grassroots Community Partnership & Student Government — enabled the turnaround of NYC elementary school

• NY State Economics America Award for Advertising Economics curriculum & program

• National Endowment for the Arts Award for Innovative Use of Design in Education

• Featured in "Design as a Catalyst for Learning" by Association for Supervision & Curriculum Development

• American Institute of Architects: selected for NYC Architecture In The Schools Program

• Eisenhower Grant for Math & Science

• Kappa Delta Pi National Education Honor Society: Columbia University chapter

• PTA / Parent Teacher Association: President, elementary school

• Nassau County PTA: Juvenile Protection Chairperson

EDUCATION

• The New School University, Milano School of Management & Urban Policy post-MA Certificate, Organization Development & Change Management —1997

• Social Media Success Summit @Social Media Examiner — 2010

• Kappa Delta Pi Honor Society @Teachers College, Columbia University: Gifted Education & Curriculum Development — 1991

• Columbia University Teachers College: MA Psychology

• American University: BA Education

• Cornell Cooperative Extension Master Gardener Training