Volunteers, with their distinctive red coats, are one of the first Museum representatives the public has contact with upon entering the building. A very important position, the MEET AND GREET VOLUNTEER's primary function is to be an instant, welcoming resource to our guests, thereby instilling a positive first indication of what guests can expect from their visit. Most importantly, they must be knowledgeable enough to assist guests. Volunteers will greet visitors and be prepared to answer a variety of questions pertaining to directions, schedules and prices. Meet and Greet Volunteers will be assigned to, but not limited to, primary zones in order to perform this function.
Responsibilities
- Welcoming guests in a warm and friendly way
- Directing guests to general exhibit areas and amenities
- Answering questions about pricing, shows and times
- Orienting guests to the "Your Visit Today" schedule and signage
- Helping with proper entering/exit traffic and policies
- Assisting with basic lobby operations; obtaining wheelchairs/scooters; recruiting participants for Museum survey
- Answering general questions about local way finding
Minimum Qualifications
- Minimum age requirement of 18 years old
- Enjoy meeting/speaking to public in large numbers
- Maintain pleasant attitude under stress
- Neat personal appearance
- Confidence working with public
- Ability to stand or walk for duration of shift
- Customer service experience helpful but not required
- Bilingual ability helpful but not necessary
Commitment
*Must be able to volunteer for one of the following regular 3.5 hour shifts per week (includes a 30-minute break): 9:30am-1:00pm Shift available: Monday, Thursday, Saturday, and Sunday 1:00pm-4:30pm Shift available: Monday, Tuesday, Friday, and Saturday *During public school vacation weeks, our weekday volunteers would ideally have the flexibility to switch to a 9:30am-1:00pm or 1:00pm-4:30pm schedule. During these peak attendance periods, all volunteers would ideally be able to add one extra shift (9:30am-1:00pm or 1:00pm-4:30pm) to their schedules as well.
- Must commit to volunteering for a 4 to 6 month period.
