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Volunteer Ombudsman
Volunteer opportunity
Volunteer opportunity posted by: Jewish Family & Children's Service of Greater Boston
Posted on: February 7, 2013
Volunteer Opportunity description
Position Summary:
The Long-Term Care Ombudsman program is a free service provided to nursing home residents and their families in the suburban areas west of Boston including Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, and Weston.
Volunteer Ombudsmen protect and advocate for nursing home residents by listening to their concerns, protecting their rights, working to resolve problems, and restoring dignity to their lives.
The ideal candidate will have good people skills, common sense, and an interest in safeguarding the welfare of seniors.
Essential Functions:
• Visit with and advocate for residents on a regular schedule
• Investigate complaints and requests for assistance from residents and their families and friends
• Notify Program Director of complaints requests for assistance and suspected statutory and regulatory violations
• Submit monthly reports as required to Program Director
• Act as community liaison for those seeking long term care information
Requirements:
• Reference and CORI check
• Attend three-day training offered through the state Executive Office of Elder Affairs
• Attend monthly in-service meetings