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Contact a Real Person at Idealist

Please fill out the contact form below. Alternatively, you can send us an email at support@idealist.org or give us a call at 646-786-6886.

We're available from: Monday through Friday, from 9:00 am - 6:00 pm (Eastern/NY)

Our address is: 389 5th Ave, New York, NY 10016

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into my account as an admin, but still can't access my organization's account."},{"id":"PREV_OWNER_LEFT","text":"The previous owner or administrator left and I need access."},{"id":"ADMIN_VERIF_LINK","text":"I didn't receive my verification link."},{"id":"ADMIN_PASSWORD","text":"I'm having an issue with my password."},{"id":"ADMIN_OTHER","text":"None of the above, please explain"}]},{"id":"POSTING","text":"I have a question about posting or editing listings.","subReasons":[{"id":"POSTING_ISSUE","text":"I'm having trouble with the posting form."},{"id":"CANT_FIND_LISTING","text":"I can't find my drafts of expired listings."},{"id":"HOW_POST","text":"How do I post a listing?"},{"id":"EDIT_OR_REPOST","text":"I'm having an issue with editing or reposting a listing."},{"id":"HOW_MUCH","text":"What is the cost to post a listing?"},{"id":"POSTING_PAY_METHOD","text":"What payment methods do you accept?"},{"id":"POSTING_OTHER","text":"None of the above, please explain"}]},{"id":"INVOICES","text":"I have a question about invoices.","subReasons":[{"id":"INVOICE_PAY_METHOD","text":"What payment methods do you accept?"},{"id":"ACCIDENTALLY_POSTED","text":"I accidentally posted a duplicate listing."},{"id":"CREDIT_CARD_ISSUE","text":"My credit card doesn't seem to be working."},{"id":"HOW_PAY_APPLIED","text":"I have a question about how my payment was applied."},{"id":"BALANCE","text":"I have a question about our current balance."},{"id":"HOW_VIEW_PAY","text":"How do I view or pay for invoices?"},{"id":"NEED_INVOICE_COPY","text":"I need a copy of an invoice or proof of payment"},{"id":"W9_FORM","text":"I need a copy of Idealist's W-9 Form (U.S. only)."},{"id":"INVOICE_OTHER","text":"None of the above, please explain"}]},{"id":"ORG_ATS","text":"I have a question about Applicant Tracking on Idealist."}]},{"id":"SEEKER","text":"I am searching the site or the app for an opportunity.","subReasons":[{"id":"SEARCHING","text":"I need help searching/finding something."},{"id":"NOT_RECEIVED_LINK","text":"I haven't gotten my verification link or password reset."},{"id":"ACCOUNT","text":"I have a question/issue with setting up my account/password."},{"id":"EMAIL_ALERTS","text":"I have a question/issue with setting up my email alerts."},{"id":"IDEALIST_APP","text":"I need help using the Idealist app."},{"id":"CAREER","text":"I need help with my career in the social good sector."},{"id":"SEEKER_ATS","text":"I need help applying on Idealist."},{"id":"OTHER","text":"None of the above, please explain."}]},{"id":"GRAD_SCHOOL","text":"I work in admissions for a graduate program.","subReasons":[{"id":"FAIRS","text":"I need information or have a question about the Idealist Grad School Fairs."},{"id":"CANCEL_FAIR","text":"I need to cancel a table I purchased for an Idealist Grad School Fair."},{"id":"DIRECTORY","text":"I need information or have a question about the Idealist Graduate School Directory."}]},{"id":"GRAD_SEEKER","text":"I am interested in attending grad school and have a question about your events/programs.","subReasons":[{"id":"FAIRS","text":"I need information or have a question about the Idealist Grad School Fairs."},{"id":"RSVP_FAIR","text":"How do I RSVP for an Idealist Grad School Fair."},{"id":"MORE_INFO","text":"How do I find more information about school/graduate programs and applying to a grad school?"}]},{"id":"FEEDBACK","text":"I have general feedback I’d like to share.","subReasons":[]},{"id":"OTHER","text":"Other.","subReasons":[{"id":"REPORT_CONTENT","text":"How do I report content on your site?"},{"id":"MEDIA","text":"I have a media question."},{"id":"WORK_WITH_IDEALIST","text":"I am a business, organization, or consultant wanting to work with Idealist."},{"id":"HELP_ORG","text":"I am looking for resources to help my organization."},{"id":"HELP_INDIVIDUAL","text":"I am looking for resources as an Individual."},{"id":"WORK_AT_IDEALIST","text":"Do you have any open positions at Idealist?"},{"id":"OTHER","text":"None of the above, please explain."}]}]}}],"subsite":{"id":"a5798f2945ea423aaec02785f513cba1","publicName":"About & Home","searchPlaceholderText":"","searchBlurb":"","updated":"2024-02-21T19:17:43.177103Z","urlRoot":"about","hasFeaturedPostInSearchResults":true,"defaultSearchType":"JOB","homePage":null,"subscribeText":"","canSubscribe":false,"placeholderImages":[],"searchLinks":[],"includedSubsites":[],"icon":null},"heroSearch":null,"headerImage":null,"thumbnail":{"fileId":"95e4bb2340974542a6fad8679feccccf","filename":"Social Share Main.png","handle":"TEoCS8hXQXaPOjyptun6","mimetype":"image/png","size":4390429,"source":"local_file_system","width":6169,"height":3278,"altText":"Contact 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