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Country Manager - Institute Director

Posted by
MAXIMO NIVEL
|
Cusco, Cusco, Peru
New
|
Published 21 days ago

Position Description

The Country Manager is the lead director for the entire institute in Cusco, Peru and is responsible for all teams and all functions including: International Programs, National Programs, Academics, and Maintenance & Security, as well as scheduling, training, sales, and client service. Accounting reports to the Country Manager on a dotted-line basis.

The Country Manager reports to the Chief Operating Officer of Maximo Nivel, who is based in Costa Rica. The Peru institute has a team ranging up to 65 people. The Country Manager works closely with Maximo Nivel's Executive Team and with their Country Manager counterparts in Costa Rica and Guatemala.

INTERNATIONAL PROGRAMS (Team includes Director and 4 team members)

- Develop and manage international programs (Volunteer, Internship, Spanish, TEFL, etc.)

- Develop new project sites, internships, and accommodation options

- Sell and schedule Spanish language programs

- Sell add-on travel programs and tourism services

- Manage daily operations: Airport pick-up, orientation/welcome, travel details, site visits, etc.

- Lead all client service and problem-solving

- Coordinate volunteer donations and other aid

NATIONAL PROGRAMS (Team includes Director and 3 team members)

- Effectively sell English language programs

- Manage the placement testing and matriculation process

- Develop corporate and other offsite accounts

- Manage monthly and annual class scheduling

ACADEMICS (Team includes Director and 25 teachers and 3 admin people)

- Teacher recruiting and management

- Materials inventory

- Curriculum management

MAINTENANCE & SECURITY (Team includes 1 Director and 4 team members)

- Purchasing

- Inventory reconciliations

- Building upkeep

- Security

ACCOUNTING (Team includes 2 Accountants)

- Manage in-store revenue and daily cash out

- Payables

- Daily, monthly, and ad hoc reporting (e.g. Flash Report)

Qualifications

- Bachelors Degree, MBA preferred

- Bilingual English/Spanish (required)

- At least 5 years professional experience; with minimum 3 years in a leadership role

- Business minded and very strong at managing details;

- Clear understanding of running a full Profit & Loss and responsibility for revenue and costs.

- Significant experience managing operations in hospitality, tourism, or study abroad programs

- Experience managing and leading teams especially in hospitality-type (24/7) environments

- Must be passionate about client service and delivering above-and-beyond client experiences

- Excellent computer skills including CRM, Excel, Word, PowerPoint, Google Apps

Position Description

The Country Manager is the lead director for the entire institute in Cusco, Peru and is responsible for all teams and all functions including: International Programs, National Programs, Academics, and Maintenance…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Start Date
    November 1, 2021
  • Application Deadline
    November 1, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Executive

Compensation

30,000 - 72,000
Monthly Bonus Program + Annual Bonus Program

Benefits

Paid Vacation

Health Insurance Reimbursement

Free Spanish Language Classes

Work Visa Processing

Paid Vacation

Health Insurance Reimbursement

Free Spanish Language Classes

Work Visa Processing

Level of Language Proficiency

Fluent English and Spanish required.

Fluent English and Spanish required.

Location

On-site
Cusco, Peru

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