Vice President of Family Support Services

Job Type

Full Time


Minimum: $90,000
Maximum: $120,000



Application Deadline



United States


Southwest Human Development (SWHD) is Arizona’s largest nonprofit organization dedicated to early childhood development and is one of the largest of its kind in the nation. Founded in 1981, SWHD began with six staff members serving 175 children and their families; it has now grown into a state and national leader in early childhood services with a $75 million budget and a staff of 900. SWHD stands as a leader in providing services to children ages 0-5 and their families, specifically in the areas of: Child Development & Mental Health, Easterseals Disabilities Services, Early Literacy, Head Start & Early Head Start, and Family Support & Child Welfare. Currently, SWHD serves 135,000 children and their families each year through more than 40 high-quality programs and services, each designed to support the children of Arizona in their healthy growth and development and assist families in feeling confident and competent in their parenting skills.

Family Support Services is one of SWHD’s largest agency departments and encompasses 20 programs, each devoted to providing best-practice preventative and interventional child welfare and family support programs to families with children of all ages. Through its range of high-quality programming, this department serves approximately 11,000 Arizona families annually, primarily via home visitation, counseling services, and parent education programs. Specialized services include an evidence-based home visiting program, family preservation and reunification, kinship and foster care support, and trauma-informed therapeutic services and training. Family Support Services is also Arizona’s only provider for addressing medical child abuse and was instrumental in the development of national treatment guidelines as well as the protocol currently used statewide by the Department of Child Safety.

Southwest Human Development is currently seeking a Vice President of Family Support Services to provide strategic leadership and administrative and clinical oversight for the planning, implementation, and evaluation of a large continuum of child welfare and behavioral health programs that provide support, care, and education to Arizona’s children and their families statewide.

The Position

The Vice President of Family Support Services will oversee all facets of the child welfare and family support programs provided by the agency, a system comprising 20 programs, 28 separate contracts and budgets, and 300 staff members. The Vice President of Family Support Services will ensure the highest standard of quality assurance for all clients served and will safeguard the department’s capacity for impact via comprehensive program management; effective supervisory and staff development practices; the cultivation and sustainment of productive working relationships with external partners and government agencies; and strong financial management of the department’s $22M annual budget. The Vice President of Family Support Services will also work collaboratively with the agency’s Chief Executive Officer to develop a strategic and innovative long-term plan for the department’s future and continue SWHD’s vision of a positive future for every child.



·   Department Management: Oversee administrative and clinical function of the 20 child- welfare programs contained within the Family Support Services department, including quality assurance, program evaluation, and human resource management. Design, manage, and implement multiple projects simultaneously, including oversight of professional staff and budget. Facilitate the collaboration and integration of all departmental services, both internally and with other agency departments.

·   Quality Assurance: Supervise the consistent collection and analysis of programmatic data, and facilitate the continued cycle of quality improvement for services provided and departmental function. Provide clinical consultation and direction for staff regarding challenging client situations.

·   External Partnerships: Build and sustain productive working relationships with partner organizations and government agencies, including the Arizona Department of Child Safety.

·   Strategic Planning: Work with the Chief Executive Officer and agency leadership team to provide strategic vision and long-term planning for the future of both the Family Support Services department and the agency.

·   Policy Advisement: Serve as a liaison to funders and local, state, and national policy-makers on legislative policies that benefit the children and families served. Remain abreast of changes to legislative and compliance policy as relevant to Family Support Service programs, and ensure Program Managers and their staff are trained accordingly.

Core Qualifications:

·      Master's degree in Social Work required; comparable degrees in related fields will be considered.

·      LCSW or equivalent independent behavioral health licensure

·      A minimum of 20 years direct service in the fields of child welfare and behavioral health, including clinical experience.

·      A minimum of 15 years of progressive management experience; systems-level administration experience required.

·      Strong content knowledge in the fields of child welfare and child development.

  • Experience administering professional development or educational training.
  • Excellent written and oral communication skills.
  • Experience in quality assurance, data analysis, budget development and fiscal management.
  • Evidenced commitment to Southwest Human Development’s mission of a positive future for every child.

Preferred Qualifications:

  • Evidence of successful grant writing.
  • Experience presenting court testimony on child welfare cases.
  • A working knowledge of the child welfare landscape in Arizona, particularly the Department of Child Safety.


A highly competitive benefits package is provided, including health insurance (at no cost to the employee), life insurance, flexible spending account, 401K retirement plan, dental insurance, vision insurance, and ongoing professional development and training.

Southwest Human Development has been named a 2017 Best Place to Work by the Phoenix Business Journal and is the proud recipient of the Healthy Arizona Worksite Award.

Professional Level


Minimum Education Required

Master's degree

How To Apply

Please send a cover letter and resume to with Vice President, Family Support Services in the subject line. Resumes will be reviewed on a rolling basis.

Southwest Human Development is an Equal Opportunity Employer that does not discriminate based on race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information, or any other basis protected by relevant national and state law.