Salesforce Consultant


Job Type

Full Time

Remote

Ok

Published:

03/29/2018

Address

Oakland
California
United States

Description

Our work within the non-profit sector combines technical and strategy expertise with hands-on understanding of non-profit operations.  Success in this role requires advanced knowledge of non-profit operations, technology, strategy and experience with Salesforce. A strong candidate will demonstrate the ability to work with organizations to develop efficient operational business processes and clear workflow systems, while following industry best practices.

Our projects range from facilitating a full database conversion and product implementation to performing operational and/or technical strategic assessments and business transformational consulting.


This position requires strong project management skills and the ability to juggle a number of projects at once. Because most of the work is client facing, strong written and verbal communication skills and a genuine interest in helping people and non-profits are very important. The ability to collaborate with peers and clients while building consensus is also critical for success in this position.


Responsibilities

·        Confidently deliver recommendations and facilitate decision making processes

·        Analyze current business practices and make recommendations for improved effectiveness and efficiency

·        Lead requirements gathering, system design, and system configuration

·        Lead and facilitate user acceptance testing

·        Deliver end-user training

·        Develop design and business process documentation

·        Conduct system assessments, develop roadmaps and project plans

·        Lead the migration of client’s CRM data to new system

·        Contribute to the refinement of existing services and development of new service lines at Heller Consulting

 

Required Skills

·        Excellent written and verbal communication skills

·        Non-profit operations experience

·        Advanced knowledge of Salesforce for the non-profit sector

·        Strong project management skills

·        Ability to learn new skills quickly and be flexible and willing to take on new job tasks as they arise

·        Experience and aptitude to make strategic level recommendations and guide visionary decision making for non-profits. These recommendations could have significant influence over fiscal/budgetary, vision, personnel or future state CRM ecosystems

·        Mastery of MS Office, including Word, Excel, Access and PowerPoint


Preferred Qualifications

·        Salesforce Certified Advanced Administrator, Developer or Architect credential

·        Marketing Cloud Experience

 

Additional Benefits

We offer competitive compensation packages commensurate with experience, health and retirement benefits, educational opportunities for continual growth, and support a healthy work life balance.

This is a regular, full-time, management ("exempt") position. In a standard workweek, 35 - 38 hours should be spent on projects & tasks billable to a client. Additional non-billable hours are expected and may include staff training or enrichment, client cultivation or general administration. 

 

This position requires travel up to 40% of the time.

Professional Level

Professional

Minimum Education Required

No requirement

How To Apply

Please use the following link to apply

https://app.trinethire.com/companies/644-heller-consulting/jobs/2390-salesforce-consultant


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