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Client Account Manager

Posted by
Charityproud
|
North Charleston, SC
New
|
Published 26 days ago

This full-time position is responsible for the system setup, implementation, training and/or reinforcement of training, and support of software applications for new and existing clients.

Responsibilities

  • Manage the implementation process for assigned clients.
  • Creating and help with the execution of the client’s implementation schedule to ensure timeliness of the go-live date.
  • Investigate, troubleshoot and resolve client issues.
  • Provide support to the sales team regarding product demonstrations and any other assistance needed through the sales process.
  • Participate in design, documentation, and QA testing when needed.
  • Other duties as assigned.

Requirements

  • 2+ years of nonprofit experience. Familiar with one or more current fundraising software in the market.
  • Strong analytical and troubleshooting skills.
  • Strong organizational and time management skills.
  • Strong verbal and written communication and interpersonal skills.
  • Ability to meet critical deadlines and adhere to defined quality standards.
  • Energetic, driven, and self-starter personality.
  • Excellent presentation skills preferred.
  • Ability to react quickly to complex situations; work with employees, customers, and outside organizations in a professional manner.

Education Requirements

  • A Bachelor's degree from an accredited 4-year college.

Please send the resume to careers@charityproud.org

This full-time position is responsible for the system setup, implementation, training and/or reinforcement of training, and support of software applications for new and existing clients.

Responsibilities

  • Manage the implementation…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 9, 2021
  • Application Deadline
    August 6, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Location

On-site
1535 Hobby St, North Charleston, SC 29405, USA

How to Apply

Please email resume and cover letter to careers@charityproud.org

Please email resume and cover letter to careers@charityproud.org

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