Vice President of Strategic Partnerships
[REMOTE PR AGENCY]
Location: Fully and permanently remote, United States
(with ability to periodically travel to team retreats or for client projects in accordance to Forthright’s COVID-safety protocols)
Closing on 5/27/2022
About Forthright Advising:
Forthright Advising is a public relations and marketing firm that works exclusively with organizations that love kids. Our all-remote team works with child-and-family focused nonprofits, foundations, organizations and the most innovative public school districts across the country. Read more about our work and team at www.forthrightadvising.com/jobs and read about our firm wide commitment to diversity, equity and inclusion at https://www.forthrightadvising.com/equity-commitment.
Reporting directly to the Founder, this newly created position is focused on one goal: creating and sustaining great client partnerships.
The Vice President of Strategic Partnerships will shape our work in two ways:
1) leading business development for Forthright that results in thriving relationships and meaningful projects aligned with our team’s expertise and approach, and
2) overseeing flourishing client accounts at the most senior level.
The right human for this role will be a charismatic, visionary, and strategic leader with experience building and driving successful consulting partnerships. We’re looking for someone with a commitment to conscious leadership, who deeply believes that happy and healthy teammates lead to happy clients.
Relationship Manager - 60%
As a senior leader on the Forthright team, the VP of Strategic Partnerships will establish, build and maintain client satisfaction. They will play a fundamental role in ensuring account teams have the knowledge, resources, information and support they need to meet our clients’ needs and exceed expectations.
Responsibilities include, but are not limited to:
Managing Forthright Advising’s External Relationship with Clients
- Oversee client Account Leads (who manage day-to-day work), and manage the highest-level of the client relationship, ensuring account teams are exceeding client expectations, and we are answering the central question clients want answered during their engagement with Forthright;
- Build and maintain long-term relationships with clients, positively impacting Forthright’s reputation and overall client satisfaction;
- Actively assess clients’ long-term vision and evolving priorities (ex. team changes, shifting goals, etc.) and make recommendations to accomplish short-term and long-term objectives for clients; and
- Resolve problems that impact clients and proactively identify and address client needs and questions.
Serving as a Strategic Leader Internally for Account Teams
- Ensure account teams are coordinated, high-performing and delivering high-quality work to clients;
- Understand, evaluate and proactively manage new and ongoing project scopes, budgets and allocated hours ensuring that accounts close at or under budget;
- Oversee client account budgets in the context of Forthright’s overall firm revenue goals;
- Serve as the final approver for client deliverables to ensure they align with Forthright’s style, voice and quality standards, and are on-time and error-free;
- Actively assess account team performance, client satisfaction and team capacity with a People First leadership approach.
Sales and Business Development - 40%
The VP of Strategic Partnerships will leverage their significant experience in consulting sales, marketing and client management to oversee and lead the firm’s new business process. As a result of the high-quality service and strong relationships the VP will oversee, Forthright will meet (and exceed!) our new partnership, retention and revenue goals.
The person who holds this position will proactively and fearlessly pursue new opportunities with prospective Forthright clients, leading the entire new business cycle from potential project inception to project kickoff.
This means they will:
- Develop and maintain relationships that lead to new partnership opportunities;
- Review RFPs and incoming project requests and evaluate for fit;
- Lead discovery calls to clarify project requirements, client needs and ensure Forthright’s appropriate, aligned and timely response.
- Actively listen and identify opportunities to leverage Forthright’s expertise to help potential clients achieve their goals and clearly communicate to potential clients how that can be accomplished by Forthright;
- Oversee the Director in creating thoughtful, well-crafted, winning business proposals, aligning all required resources (ex. research, ideas and preparation, team capacity, legal requirements, etc.);
- Be responsible for developing accurate cost estimates by predicting hours and partnerships required to complete client projects based on historical data, team input and Forthright’s proprietary methodologies;
- Oversee final production of proposals and pitches, providing final sign off on Forthright pitches, and delivering proposals to prospective clients;
- Lead, coordinate and oversee all post-submission steps (ex: leading pitch meetings, facilitating finalist interviews, or providing written responses to inquiries);
- Oversee client contracting in partnership with Forthright’s General Counsel, ensuring client contracts are negotiated and signed with fidelity and in Forthright’s best interest;
- Once contracting is complete, oversee a successful account kickoff by coordinating with Account Leads to ensure a seamless transition from prospective to current client; and
- Other duties as assigned.
Experience & Qualifications:
- 10-15 years of experience in child-and-family focused communications roles
- Proven track record of responsibility for sales and new business development, or securing large grants (such as government or foundation)
- Proven track record of developing effective partner retention strategies and maintaining long-term relationships (this may be at an agency, but could also be in-house at an organization or as an independent consultant/freelancer)
- Experience in designing effective budget models for projects, including experience analyzing financial information (e.g. revenues, expenditures) to ensure all operations are within budget
- Demonstrated experience in effectively scoping projects (ie: accurately predicting how many hours a task is going to take, accurately estimating expenses)
- Proven work experience assembling and overseeing a diversely skilled team of communication, marketing and graphic design professionals
- Impeccable writing and copy editing abilities
- Experience working with government and/or nonprofit entities strongly preferred
- Client services and agency experience preferred
- Authorized to work in the United States
You want to make the world a better place for kids. You’re a senior-level communications professional who has dedicated your career to children and families. You have at least 10 years of experience working with issues impacting children and families, top notch PR credentials and a portfolio of winning outreach campaigns. You value work-life integration and lead with a People First approach. You’re excited to join a constellation of teammates who share your same passion for kids, high-quality work and smart strategies.
- You’ve earned results. You know how to create and lead successful communication campaigns and have the metrics to prove it.
- You hear what isn’t being said. You can hear the root challenges behind a client’s presenting problem. You can create communications solutions that meet their needs, even when they don’t know or can’t articulate them well.
- You love people! You have an insatiable thirst for relationship-driven online outreach that builds meaningful connections.
- You commit to maintaining an environment where everyone is valued. You proactively sustain a culture where all teammates, consultants, clients, partners and friends know they are valued, regardless of gender identity, race, color, sexual orientation, language, national origin, religion, disability or age.
- You can read the room. You pay close attention to people, listen carefully and observe both verbal and nonverbal cues. When you share your perspectives, you do so thoughtfully with kindness and positivity.
- You lead with empathy. You’re a conscious leader who understands that healthy, happy teammates create great work for clients. You prioritize your team’s well-being above all else, and are always on your team’s side.
- You love teamwork. You work best when you’re working with others. While you’re great at owning the work, you also love to bounce ideas off of other smart people and make things better, together.
- Feedback is your favorite. You know some discussions are hard, but having a hard discussion is much better than not having one at all. You deliver and expect open, candid and respectful feedback, all day, every day.
- You love data. You never make a recommendation without reasons, and you love using research to back up your ideas.
- You’ve got impeccably high standards for yourself. You have an incredible attention to detail and intolerance for errors. Mistakes happen, of course, but you fail gracefully and with humor.
- You identify with our mission. You have a love of kids and a dedication to making them successful. This probably means you have a background in K-12 education and/or child and family-focused advocacy work.
All positions at Forthright are permanently 100% remote, and employees can live anywhere in the United States. You should be able to travel for in-person client meetings as-needed (roughly 5% of the time) when it is safe to do so from a public health perspective. Applicants must have the availability and willingness to work during Forthright’s business hours (8:30 a.m. - 5:30 p.m. EST).
Our benefits package includes:
- Healthcare reimbursement with free 24/7 telehealth, vision and dental discounts
- 12 weeks of fully paid parental leave for all employees upon the birth, adoption or foster placement of a child
- A bonus rate of pay for certain “After-Hours” client tasks (read more about this policy on our blog)
- Retirement account with employer match
- An annual technology allowance
- Monthly professional development, plus additional conference and training opportunities
- Two weeks of paid time off
- Eleven paid holidays, including Juneteenth and Election Day, as well as the week between Christmas Eve and New Year’s Day
- Up to six sick days, which may be used for mental or physical health
- Time off to grieve the death of family member or loved one (known as Bereavement Leave), including time off to process and cope following a pregnancy loss, an unsuccessful assisted reproductive technology procedure, a failed adoption arrangement, a failed surrogacy arrangement, or a medical diagnosis or event that impacts pregnancy or fertility
The salary range for this position is $115,000-$145,000. We typically set initial starting salaries between the minimum and the 25th percentile of the pay range to ensure there is room for growth over time. In addition to your base compensation, Forthright offers employees a bonus program that scales with both achievement of individual goals and firm revenue.
How To Apply:
We are aware of the impact of structural racism on hiring practices and how they disproportionately hurt the most marginalized people in society — including people of color, women, persons with disabilities and LGBTQIA people. We believe in order to serve our clients well and make real change for kids, these communities must be centered in the work we do. We strongly encourage people with these identities or who are members of other marginalized communities to apply for this position.
The only way to be considered for the VP of Strategic Partnerships role at Forthright is to fill out the interest form: https://forms.gle/ffFh7t99HRsvZAsu5
To learn more about Forthright Advising visit www.forthrightadvising.com/about
We consider applicants for all positions on the basis of merit, qualifications, and business needs and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, creed, genetic predisposition or carrier status, sexual orientation, veteran status, familial status, status as a survivor of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law.