People, Talent & Culture Associate

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Published 19 days ago


As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For over 30 years, GLAAD has been a dynamic media force rewriting the script for LGBTQ acceptance. Our work tackles tough issues that shape the narrative and provoke dialogue that leads to cultural change.

GLAAD operates with support from foundations, corporations and individuals from every corner of the United States. Our highly skilled team of more than 50 staff work out of our Headquarters in New York and an office in Los Angeles. Over the past several years, GLAAD has achieved rapid and significant growth and currently has an annual operating budget of approximately $12 million.

The work of GLAAD resembles a campaign-style work environment; there is always a high level of energy, excitement and activity for everyone in the organization; preparing for the next events/activities to accomplish our important media advocacy work, challenging anti-LGBTQ rhetoric and changing hearts and minds about our need for full equality. Staff members are expected to consciously and continuously promote the mission, values, programs, and impact of the organization when presented with opportunities for participating in membership development and reaching out to personal connections on behalf of GLAAD.


The People, Talent & Culture Associate reports directly to the Director of People, Talent & Culture and is a key partner responsible for supporting all best practice people, talent and culture activities and programs that help foster a superior workplace culture at GLAAD. This is an exceptional career opportunity for a talented HR/People professional with strong administrative skills across a number of HR/People areas and a natural ability to positively engage and support staff across all touchpoints of their employment experience with GLAAD.

Key Responsibilities

People Operations

  • Assist in the drafting, updating, communication and implementation of policies, practices and systems that support all people, talent and culture initiatives and programs
  • Collaborate and coordinate HR transactions with the PEO supporting the GLAAD organization in the areas relating to time records and payroll, onboarding, benefits and compensation
  • Support the Director in ensuring that all HR/People practices, policies are current, maintained and fully compliant with applicable employment law and regulatory standards
  • With a commitment to providing superior employee service, serve as the first point of contact for employee inquiries regarding benefits, policies, programs and other general HR/People matters
  • Help coordinate all people data and analytics including key performance indicators across all HR/People programs and activities to inform future decision-making

Recruitment & Onboarding

  • Support the Director of People, Talent & Culture with all systems, processes and activities supporting recruitment, hiring and the onboarding experience for new employees to the GLAAD organization
  • Coordinate recruitment activities including administration of the Applicant Tracking System, job postings, candidate research, sourcing, screening and assessment, reference consults and the preparation of employment offers to candidates
  • Coordinate the onboarding program of all new employees including relevant compliance training, benefit enrollment and general orientation to the GLAAD
  • Conduct offboarding interviews and feedback surveys with employees to gauge reasons for leaving the organization and summarize relevant data points for future planning

 Staff Engagement & Culture

  • Cultivate and foster positive relationships with all staff across the organization helping them to navigate and access resources and information about HR policies and sensitive HR issues.
  • Serve as ambassador of the GLAAD organization culture and assist in the management of projects and programs that increase employee engagement, learning and development, job satisfaction and retention.
  • In collaboration with the Operations Coordinator, coordinate GLAAD’s Internship Program and staff engagement activities including the “All-Staff” and monthly Strategy & Planning Meetings.
  • Assist the Director in implementing the performance management program and be available to coach staff on performance issues, learning and employee development plans. 
  • Provide support of GLAAD’s Diversity, Equity and Inclusion program and DEI Council including coordination of communications, collecting data and measuring impact of race equity and inclusion efforts across the organization.

May assume other related responsibilities as assigned by the Director of People, Talent & Culture

Candidate EXPERIENCE & Competencies

Education & Experience

  • Bachelor’s Degree from an accredited college or university
  • 2-5 years’ generalist HR/People Operations experience, preferably in a mission-driven nonprofit organization with a focus on recruitment, onboarding and employee engagement.

Knowledge, Skills & Personal Qualities

  • Generalist knowledge across the core areas of HR/People Operations
  • Unassailable integrity and the ability to engender the trust and confidence of a diverse and engaged staff and provide superior and responsive service at all times
  • Superb human relations skills, including a sense of humor, a positive can-do attitude and the humility to regularly incorporate feedback from others.
  • Proficiency and comfort working with automated HR technologies to support payroll, benefits, compensation and recruitment activities
  • Exceptional organizational and project management skills, including superior attention to detail.
  • Flexibility and an ability to work collaboratively in a fast-paced environment that values participation and consensus.
  • Able to meet multiple time-sensitive deadlines, handle confidential information in a discreet and professional manner.
  • Ability to work independently, to work under supervision and to work in a fast-paced, goal-oriented team environment.
  • Strong commitment to GLAAD’s mission and vision.
  • Willingness to travel, work alternative work schedules and remotely as needed, including nights/weekends

Physical Requirements and Working Conditions

  • Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and to attend meetings at various sites within and away from the city as necessary, including nationwide travel as necessary
  • Availability to work off-hours shifts or events as required
  • Strength to lift and carry materials weighing up to 25 pounds
  • Ability to work outdoors and indoors in a variety of weather and temperature conditions.


Competitive salary commensurate with experience. Benefits include 403(b) retirement plan participation; escalating vacation beginning with 17 days, paid sick and personal days and holidays; and organization-paid health benefits, including medical, dental, vision healthcare and dependent options; flex spending accounts, and life and long-term disability insurance.

GLAAD Commitment to Diversity & Equal Employment Opportunity

GLAAD is dedicated to promoting and ensuring fair, accurate and inclusive representation of people and events in the media as a means of eliminating homophobia and discrimination based on gender identity and sexual orientation.

GLAAD is also committed to providing equal opportunity to all employees and applicants for employment without regard to race, religious creed, color, gender identity, gender expression, age, national origin, ancestry, citizenship status, physical or mental disability, medical condition, pregnancy, marital or veteran status, sexual orientation, height and weight, or other personal characteristics as may be protected by applicable law.

To Apply:

GLAAD has retained ACEUM Advisors & Search to conduct this recruitment/search. To express an interest in this opportunity please contact: Heather Bivens, Senior Search Associate at:


As the world’s largest LGBTQ media advocacy organization, GLAAD is at the forefront of accelerating acceptance to ensure fair, accurate, and inclusive representation that leads to cultural change. For over 30 years, GLAAD has…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    April 26, 2021
  • Application Deadline
    April 12, 2021
  • Education
    4-Year Degree Required
  • Professional Level


Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
New York, NY

How to Apply

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