Direct Mail Account Director

Job Type

Full Time




12 West 27th Street
New York
New York
United States


Faircom New York (FNY) is a full-service international fundraising and communications agency that works with nonprofit organizations of varying breadth, depth, mission and size. Established more than two decades ago, we are committed to helping charitable organizations extend their reach through an integrated and innovative approach.

We are passionate about our clients because we believe in their work—and we hope that you could be a committed partner in our mission.

About the Position:

We are currently looking for an energetic direct response fundraising professional to join the account management team and contribute to the overall campaign strategy and execution for several local and national clients.

In this position, you will be the first line of communication for our clients—building and maintaining relationships with multiple nonprofit teams to identify client needs and develop strategies that lead to measurable growth. As the primary client contact, you follow a project through from start to finish—from helping with initial strategy, to working directly on a daily basis with the writer, designer, production team, and client until the project is complete, to tracking performance over time.

The position requires a high degree of organization, self-direction, attention to detail and the ability to multi-task. Moreover, working in a client-facing position demands clear and frequent communication. We are committed to open and candid communication with clients and within our team. When people trust each other, great work can happen.

To be successful, you will:

  • Contribute to development and execution of year-long direct marketing fundraising campaigns – including mail, email, and social media.
  • Develop yearly production calendars to reflect client strategies, as well as maintaining the required information in the production database.
  • Contribute to presentations and reports for clients with detailed analysis and recommendations.
  • Guide copywriting, design and production management for client projects, including copyediting and creative guidance for design.
  • Ensure on-time and on-budget delivery of all campaigns.


  • 3-5 years’ experience in fundraising, marketing or a related field.
  • Nonprofit fundraising and/or agency experience preferred, with a strong background in direct mail and some experience in digital marketing.
  • Demonstrated project management and organizational skills to manage competing deadlines.
  • Strong analytic skills to interpret campaign performance and metrics over time.
  • Problem-solving approach to analyze information and respond quickly and effectively in delivering the highest quality product to clients.
  • Outstanding written and oral communications skills to develop long-standing client relationships.
  • Possess a positive attitude in a fast-paced environment; includes working with a broad range of clients and team members.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

When applying, send your cover letter and resume to with "Direct Mail Account Director" in the subject line.

No phone calls please.