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Director of Community

Posted by
I.G. Advisors
|
London, England, United Kingdom
New
|
Published 25 days ago

The Role

The Mesa platform is a first-of-its-kind technology in the social impact space. Because of this, many impact communities are eager to bring their groups on, but don’t know how to build an online – and in certain cases, offline - community. That is why The Mesa team offers strategy and implementation community services in addition to the platform. As the Director of Community, you will bring strategic vision, and a passion for content creation and community building, to The Mesa to help more communities build collaborative spaces focused on positive action.

The Director of Community will be the person to develop this programme, and the various offerings within it, for impact communities around the world. As the Director of Community, you will be the lead on any community activities for these clients. This includes leading internal project teams, managing key client relationships, and designing how this programme should operate now and in the future. Community activities range from helping clients develop their collective purpose to building their online community strategy to creating an action plan for using The Mesa.

This role will be working on the senior leadership team, reporting directly to the Managing Director.

Who You Are

No two days working on The Mesa are ever the same: as a lean, start-up environment within a small company, our team wears many hats (sometimes at the same time) and with great ambition comes the need for great people. We need a multi-talented multitasker who thrives on working on a diverse and varied slate of work.

Content and Community Strategy & Implementation 

·      Work with impact communities to identify their goals and vision, build and map how they conduct the community experience, and set up a sustainable, data-driven structure that is well-governed and scalable. 

·      Develop toolkits, events, and content for Hosts of impact communities to leverage to create active, sticky communities.

·      Provide coaching to Hosts on how they should use community tools and content to build strong communities.

·      Lead on the strategy of a global Mesa network in which all impact community members can engage in one central space.

·      Identify different types of educational content that the I.G. team, partners, and non-profits curate and/or create for impact communities to include on their platform for their members.

·      Build and manage strategic partnerships with content creators.

Business Development

·      Manage the relationship with prospective impact communities that want to leverage our services, including contract negotiations, exploratory meetings, and pitch conversations.

·      Help to define and articulate The Mesa’s vision and strategy, in order to establish The Mesa as a leading place for impact communities to go to, to build and implement their community strategies.

·      Play a key role in the evolution of The Mesa’s business model by helping to refine our pricing structure, defining the product bundles, and articulating the ROI for customers.

·      Effectively represent The Mesa, and I.G. more broadly, externally, to showcase our – and your own – leadership and expertise as community specialists in the social impact space.

Leadership and Team Management

·      Lead on the hiring of additional community staff (as needed).

·      Proactively identify and take action on the needs of the whole team to ensure high performance, positive working culture, and future-proof teamwork processes.

·      Foster a culture of feedback and collaboration, and implement processes that ensure all work is of a suitable standard before being sent.

·      Recommend and evaluate team objectives for the benefit of the staff and The Mesa.

·      Be the go-to person for all things community for The Mesa.

·      Support with ad-hoc I.G. innovation initiatives.

Qualifications

·      You live and breathe community: You are an expert at building communities online (and offline) with 6 - 8 years of related work experience.

·      A strategic problem solver: You bring a mix of creative, big picture strategic vision, alongside practical solutions. 

·      Intellectually curious: You have a solid understanding of trends and priorities in technology, social impact, and the emerging discipline of community management, and you take time to continuously educate yourself.

·      A stellar communicator with first class relationship management skills: You are a supportive people person with clear and persuasive verbal and written communications.

·      You are a pioneer: The idea of developing a whole new function fills you with excitement, not dread.

·      An independent team player: You are an entrepreneurial spirit who thrives working with a small team in a flexible and fast-paced environment. You have a willingness to get your hands dirty and try new things that sit outside your comfort zone.

·      Discreet and able to handle confidentiality: You are able to work sensitively with high profile individuals or private philanthropic entities.

Who We Are

I.G. Advisors (I.G.) is an award-winning strategy consultancy specialising in social and environmental change. Our mission is to build the capacity of non-profits, businesses and philanthropists to achieve impact and growth — from grassroots organisations working tirelessly in their communities through to those seeking large-scale, systemic change. The Mesa came about through our Sector Transformation work, where we use our cross-sectoral knowledge and experience to deliver new ideas, projects and thought leadership to #FixTheFlow of resources for good. 

The Mesa is an exciting new B2B technology focused on social good that has been incubated by I.G., with support from the Bill & Melinda Gates Foundation. The Mesa empowers intermediaries (banks, advisors, community foundations, nonprofits and donor collectives) to build thriving, interactive and impactful online communities. With The Mesa, an impact community (groups of individuals or organizations focused on social and environmental change) can now have a completely customizable and private hub where their members or clients can connect with like-minded peers, develop their philanthropic prowess and become more ethical stewards of wealth. The I.G. team is based across the UK, with global roots.  

We are a mission-driven firm, a certified B Corp and our values underpin everything we do. With a focus on sustainability and scale, we have reliable funding through our start-up period.

Role Specifics

·      Salary: Starting at £45,000

·      Hours: Full Time, Monday – Friday 

·      Location: Remote working to start, UK-based

·      Benefits: Pension, health insurance, 38 days annual leave (including 25 days annual leave, your birthday off, UK bank holidays, and the time between Christmas and New Years), and a flexible working policy.

·      Reporting to: Managing Director

To apply, please send to info@themesa.org:

1) Your resume or CV outlining your experience.

2) Either a brief cover letter or 1-2 minute video:

  • Introducing yourself
  • Telling us why you want to work with The Mesa
  • Outlining why you’re a great fit for the role and the team


The Role

The Mesa platform is a first-of-its-kind technology in the social impact space. Because of this, many impact communities are eager to bring their groups on, but don’t know how to build an online – and in certain cases, offline - community…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    2-Year Degree Required
  • Professional Level
    Managerial

Salary

At least $62,000Salary in GBP (From £45,000)

Benefits

Pension, health insurance, 38 days annual leave (including 25 days annual leave, your birthday off, UK bank holidays, and the time between Christmas and New Years), and a flexible working policy.

Pension, health insurance, 38 days annual leave (including 25 days annual leave, your birthday off, UK bank holidays, and the time between Christmas and New Years), and a flexible…

Level of Language Proficiency

Native level in English, verbally and written

Native level in English, verbally and written

Location

Temporarily Remote
Work may be performed anywhere in United Kingdom
Associated Location
London, UK

How to Apply

To apply, please send to info@themesa.org:

1) Your resume or CV outlining your experience.

2) Either a brief cover letter or 1-2 minute video:

  • Introducing yourself
  • Telling us why you want to work with The Mesa
  • Outlining why you’re a great fit for the role and the team


To apply, please send to info@themesa.org:

1) Your resume or CV outlining your experience.

2) Either a brief cover letter or 1-2 minute video:

  • Introducing yourself
  • Telling us why you want…

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