Manager of Operations

Job Type

Full Time


Details: Salary commensurate with experience



Application Deadline



United States


EduDream has an exciting opportunity for an individual with experience with office operations, financial management, and human resources functions of a non-profit. The Manager of Operations will play a pivotal role helping the day-to-day operations of EduDream run smoothly so we can achieve our mission. The ideal candidate will be organized and flexible and will enjoy the challenges of supporting a small but mighty team with multiple project needs. This individual must be able to function effectively in a variety of roles within a dynamic environment under minimal supervision. The Manager of Operations reports directly to EduDream’s Directors. If you want the opportunity to work with smart, passionate, respectful and entrepreneurial team members committed to social change and educational equity, then this is the workplace for you.

Duties and Responsibilities

Operations (70%)

  • Coordinate timely preparation and submission of funding applications and proposals and ensure that internal and external deadlines are effectively met
  • Execute contracts and oversee new client onboarding
  • Develop, manage, and update organizational databases, including cloud-based systems related to project management, client relationship management (CRM), and financial management
  • Run regular reports to monitor sales, outreach, and projects and communicate with team
  • Ensure electronic files are organized and up-to-date
  • Develop and maintain internal operations documents (i.e. templates, trackers, forms)
  • Contribute to the implementation of more efficient processes, systems and technology
  • Assist with other projects, as needed

Administrative (15%)

  • Manage client invoicing and related communication and schedule
  • Coordinate and schedule calendars/meetings, draft and send out agendas, assemble meeting materials
  • Ensure smooth functioning of all office support systems including inventory of office supplies, equipment, and telephones, including repairs and replacement as needed
  • Provide administrative support to new hires and interns

Business Development (15%)

  • Develop and maintain organizational proposal language
  • Assist in the development of clear and compelling proposals
  • Research new funding opportunities

Position Requirements

  • Bachelor’s Degree or equivalent experience preferred
  • Knowledge and understanding of EduDream’s mission, clients, and services
  • Outstanding organizational and time management skills, with the ability to manage multiple and shifting priorities, projects and deadlines in a fast-paced environment
  • Excellent interpersonal, written and verbal communication skills
  • Superior attention to detail
  • Strong entrepreneurial spirit and resourcefulness in problem solving
  • Ability to function independently and proactively in a small, ambiguous and results-oriented work environment
  • High level of computer proficiency, particularly with the Microsoft Office suite and cloud-based systems
  • Demonstrated ability and willingness to learn and use new data systems
  • Experience or interest in philanthropy, nonprofits, foundation operations and management
  • Belief in EduDream’s mission and core values

Other Highly Preferred Knowledge, Skills and Experience

  • Prior experience in an administrative, operations, or project assistant/coordinator role
  • Experience with database systems and web-based communication tools

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

To apply for this position, please submit the following:

  • Resume
  • Cover letter
  • Contact information for two references

Please submit application materials to: and indicate “Manager of Operations” in the subject line. To ensure full consideration, please submit completed application by August 31, 2018.