About the role - Communications Lead
The mission of the Division of Child Development and Early Education (DCDEE) is to ensure the health and safety of children in childcare programs, to promote quality childcare by implementing evidence-based standards, and to increase access to quality childcare to families and children across North Carolina. The Communications Lead will create and manage the implementation of a comprehensive communications strategy to achieve the following outcomes:
- North Carolinians have a better understanding of how young children develop;
- North Carolinians understand what high-quality childcare is;
- North Carolinians understand why childcare is essential;
- to better understand the role of the Division of Child Development and Early Education in providing childcare services across the state; and
- North Carolinians aware of DCDEE’s COVID-19 lessons learned and what the state’s work looks like in recovery.
The Communications Lead will champion the Department’s core values: Belonging, Joy, People-Focused, Proactive Communication, Stewardship, Teamwork, and Transparency.
Your responsibilities will include:
- Working cooperatively with DCDEE leadership, this position will manage the development, implementation, and execution of the integrated strategic and culturally responsive communications plan intended to reach general and diverse audiences across the state.
- Provide project management for all aspects of communications plan for North Carolina’s Division of Child Development and Early Education, including managing multiple vendors, internal staff functions, and cross-team workstreams. Work with all levels of staff and overseeing vendors to execute project requirements and manage stakeholder expectations.
- Support executive and senior leadership and provide expertise on all aspects of the child development and early education communications strategy and execution, work with staff to set up culturally responsive strategies that reach diverse audiences, and provide function-level staff oversight.
- Develop and execute on deliverables to be completed timely and accurately and track the success of engagement and communications strategies against a set of key performance indicators.
- Perform analysis of the communications methods to identify, understand, and define communication capabilities, recommend improvements or changes, and leverage messages across those capabilities.
- Manage resources, including budget, in alignment with strategic goals.
- Collaborate with DHHS Communication, Press Office, External Affairs, Office of Minority Health and Disparities, COVID-19 work groups, staff from other DHHS divisions, and external advisory groups and organizations.
Who You Are:
- An Exceptional Communicator. You have excellent written and verbal communication skills. You can craft high-quality proposals and presentations, clearly explain complex concepts, and combine intellect and intuition.
- Organized. You’re a strong project manager, capable of driving multiple work streams toward deadlines and juggling changing priorities in a fast-paced environment.
- A Convener. You recognize that a well-prepared and supported community can achieve far more than a single, highly talented individual. You can bring together thought leaders and facilitate conversations to identify the best/most creative ways to support client organizations.
- A Universal Communicator. You are someone who can speak on a variety of topics to policy experts and single moms alike, with the same amount of knowledge, clarity, and commonality.
- Resourceful & Adaptable. You’re at ease with ambiguity and rapid change. You possess a positive, can-do attitude and are adept at identifying creative solutions to obstacles. You can juggle many important responsibilities at once, and you’re rigorous about prioritizing.
- A Humble Teammate. Nothing is beneath or above you. You are quick to always lend a hand or two! You are able to earn influence without authority and naturally seek to support both small projects or large strategic goals.
- An Abundant Thinker. You believe that we live in a world of abundant resources and that the right team of partners can make improbable things happen. You bring relentless curiosity and creativity to every task, project and engagement.
- Committed to Inclusion. You’re always asking, “whose voice is not at the table?” You have experience working with diverse teams and successfully navigating cross-cultural communication in both local and global contexts. You deeply value creating a workplace that is supportive of difference.
What You’ll Need
- 5+ years of professional experience (we are background agnostic and are excited by candidates with unique and different work histories, ideally with some time spent in early education and/or on communications campaigns).
- This is fast-paced work and we need someone who can keep up.
- Ability to implement complex projects. You’re a confident project manager, leading and executing a portfolio of interconnected projects with close attention to detail across multiple stakeholders.
- A Learning Mindset. You desire continuous improvement, have an innate sense of curiosity, and are grounded by a foundation of self-awareness that provides space for learning and growth.
- Demonstrated competency in effectively engaging historically marginalized populations and developing culturally appropriate communications.
- A Passion for Social Change. You are driven by the desire to contribute to making change in our society, and specifically North Carolina. You’re interested in social change theories and putting those theories into practice.