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Student Engagement Specialist

Posted by
Calbright College
|
Sacramento, CA
New
|
Published 21 days ago

The Position



Title: Student Engagement Specialist

Position Type:  Full time

Requisition No:  23-001

Category:  Classified 

Supervisor:  Manager of Student and Alumni Engagement and Relations

Last Updated:  July 2022

Job Purpose:  Works to elevate student and worker voice and engage students to  provide input into Calbright programs, services, and governance

Location:  Remote, various locations throughout California


Position Overview

In collaboration and under the direction of the Manager of Student and Alumni Engagement and Relations, the Student Engagement Specialist will work to elevate student and worker voice and engage students to provide input into Calbright in the design and development of programs, services, and governance in order to advance student success, career readiness and labor market outcomes; build community support and student leadership (including student government) consistent with the unique and purposeful mission of the college --- and provide value for working and economically dislocated adults. This position builds and nurtures the growth of student communities critical for engagement, learning, and career advancement. This work builds off of best practices grounded in successful digital social networks, near-peer, and mentorship models, and adult and workplace communities of practice, which is aligned with the mission, vision, and core values of Calbright. Reporting to the Manager of Student and Alumni Engagement and Relations, the Student Engagement Specialist serves as a member of the Student Services and Success Team and works in collaboration with various departments including Enrollment Services, Career Services, Learning and Instruction, Workforce Strategy & Innovation, Marketing and Communication, and others.



Essential Job Duties and Responsibilities 

The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.


  • Provide professional and specialized skills for developing, planning, promoting and implementing student engagement, development, and leadership programs, activities, and services;
  • Elevate student voice and engage students to provide feedback on their student experiences at Calbright to advance the design and improvement of Calbright programs and services for current and future students;
  • Contribute to the development of online community initiatives designed to build affinity and increase feelings of belonging amongst diverse student communities;
  • Tailor engagement efforts to positively impact student success, career readiness, community culture, student leadership, and other identity and advocacy-related outcomes;
  • Contribute to functional area-specific programs and responsibilities related to student leadership development and collaboration;
  • Work with interested students on the planning, design, and formation of an Associated Student Organization and provide ongoing support;
  • Identify, coordinate, and implement online student engagement opportunities for virtual learners to promote student success by collaborating with cross-functional teams;
  • Utilize a variety of innovative technologies, online learning platforms, and systems to engage virtual learners, provide timely information, and improve student participation;
  • Assist with the development and distribution of informational material for virtual student engagement opportunities;
  • Plan, coordinate, and monitor virtual student engagement activities and events to support and improve retention of virtual learners;
  • Analyze and evaluate data for the improvement of virtual student engagement;
  • Create, support, and deliver culturally responsible programming targeting student support and persistence for adult learners;
  • Ensure all engagement activities are inclusive and aligned to the core tenets of universal design;
  • Perform other related duties as assigned that support the objective of the position.



Knowledge, Skills, and Abilities


  • Proven ability to engage students, especially adult learners, through online platforms and social media;
  • Working knowledge of technology and technical language;
  • Strong attention to detail;
  • Ability to work independently and collaboratively within and across teams, and be self-motivated;
  • Ability to maintain confidentiality in regard to student/administrative issues and concerns;
  • Ability to gather, report, and analyze data to improve online student success;
  • Ability to be well organized and prioritize duties based on department and organization goals and student needs;
  • Ability to listen and understand student issues and concerns as it relates to the College mission and clearly communicate this information to leadership;
  • Strong communication skills - both verbal and written;
  • Ability to work with a diverse student population and carry out the daily operation of student engagement activities;
  • Proven experience with Google Suite applications, learning management systems, online learning software, social media platforms, mobile applications, software applications, and other digital tools;
  • Experience working in a distributed and/or remote environment;
  • Ability to prioritize and manage multiple work tasks or projects.
  • Ability to make public presentations in small or large group settings.
  • Ability to work in a fast-paced environment, quickly adapt to changes, prioritize projects, and communicate clearly to team members impacted by any changes. 
  • Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.



Minimum Qualifications

  • A minimum of an Associate's degree;
  • Experience working in digital environments with adult learners and/or workers
  • A minimum of two years working on student engagement, community, or alumni relations.



Desired Qualifications

  • Experience working with student government and mentorship programs.
  • Experience designing communication in formats that are engaging and informative. 
  • Knowledge of learning management systems, student information systems, and communication and data tools such as Slack, Google Workspace, Calendly, Salesforce.  
  • Experience developing and implementing student engagement programs for a community college including but not limited to affinity groups, academic study groups, and participatory governance.
  • Experience working with data to prioritize and design engagement programs.



Working Conditions and Travel


  • Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
  • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. 
  • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX. 
  • Calbright College celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing Calbright College’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
  • Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
  • Work is performed indoors where minimal safety considerations exist.



Equal Employment Opportunity


Calbright College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, veteran status, disability or genetics. In addition to federal law requirements, Calbright College complies with applicable state and local laws governing nondiscrimination in employment.


Who We Are


Calbright College is one of California’s newest community colleges – the first statewide, online campus designed to bridge the gap between employers with unfilled positions and students who don’t have either the time or money to attend a traditional school. Our mission is to increase economic mobility and close equity gaps for working adults who lack easy access to traditional forms of higher education by offering online, flexible, affordable skills-based programs that provide tangible economic value for both working adults and hiring managers.

The Position



Title: Student Engagement Specialist

Position Type:  Full time

Requisition No:  23-001

Category:  Classified 

Supervisor:  Manager of Student and Alumni Engagement and Relations

Last Updated:  July 2022

Job Purpose:  Works to…

Details at a Glance

  • Time Commitment
    clock icon
    Full Time Schedule
  • Education
    graduation-cap icon
    2-Year Degree Required

Location

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Remote
Work may be performed anywhere in United States
Associated Location
1102 Q St, Sacramento, CA 95811, USA
Suite 4800

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