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Program Coordinator

Posted by

Commonwealth Corporation


New
|
Published 24 days ago

October 31, 2020
October 29, 2020
At least $41,600

Who We Are

Commonwealth Corporation is a quasi-public workforce development agency that strengthens the skills of Massachusetts youth and adults by investing in innovative partnerships with industry, education and workforce organizations. Our primary goals are:

•     Build regional industry training partnerships that prepare youth and unemployed workers for in-demand jobs that lead to higher rates of employment;

•     Upgrade workers’ skills to meet specific employer skill demands leading to more productive and competitive businesses, job growth, retention, upgrades and wage gains; and

•     Increase the share of youth engaged in education and employment pathways preparing them for post- secondary education and careers.


Commonwealth Corporation works with hundreds of Massachusetts companies, thousands of new and experienced workers, and thousands of youth and young adults each year.

Among other activities, we:

•     Administer the Workforce Training Fund, a trust that each year awards $20 million in incumbent worker training grants to companies;

•     Administer YouthWorks, Massachusetts’ subsidized youth employment program;

•     Coordinate education and workforce activities for the state’s juvenile justice system;

•     Implement and sell Signal Success, our soft skills and employability curriculum;


Workforce Training Fund Program (WTFP)

The mission of the Workforce Training Fund is to provide Massachusetts businesses with the resources to invest in their workforce and improve employee skills, and to maintain the economic strength and viability of the Commonwealth’s businesses. For more information about the Workforce Training Fund, please visit: http://workforcetrainingfund.org/


Equal Employment Opportunity: Commonwealth Corporation is committed to building a culturally diverse workforce. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Position Description

Key Responsibilities:     We seek a new full-time member of our team based in downtown Boston to support the operations of the Workforce Training Fund’s various programs. The Program Coordinator – WTFP will support program staff and constituents of the Workforce Training Fund’s various programs. The key responsibilities related to this work are outlined below:

1.      Provide administrative support for the WTFP program, which includes data entry & management, records maintenance, coordination with other agencies to review compliance, communication with grantees, and coordination of team activity

2.      Provide exceptional first-point-of-contact customer service to businesses and training providers interested in, or actively participating in, one or more WTFP programs; providing technical assistance and conducting regular follow-up with constituents to problem solve and resolve issues

3.      Coordinate activities throughout the entire grant lifecycle following standard protocols, including review of submissions for completeness, verifying policy compliance, reviewing proposed grant budgets for mathematical errors, preparing agreements, and processing reimbursement requests

4.      Work with other team members to identify trends in support needs and help design solutions for recurring questions and issues.

5.      Maintain knowledge of CommCorp programs and direct interested parties to additional resources and other sources of information.

6.      Perform other tasks as require


Knowledge, Skills and Abilities:

·      This is a role that includes significant time supporting customers. We are seeking a team member with customer service experience and who enjoys working with customers to get to a positive resolution.

·      Qualified candidates should be dependable, resourceful, enthusiastic, proactive, detail-oriented, disciplined, and highly-organized;

·      Excellent technology skills; proficient in Microsoft Office Suite including Excel, and Word as well as experience with CRM databases such as Salesforce; Helpdesk experience a plus

·      Excellent written/verbal communication skills

·      Interest and ability to adapt the responsibilities associated with this position in a growing and transitioning program

·      Critical thinking and problem-solving skills are essential

·      Ability to multi-task and prioritize when handling multiple projects and tasks simultaneously.


Minimum Qualifications:

·      Excellent written/verbal communication skills

·      1-3 years of administrative experience in customer-facing role

·      Associates Degree required; BA/BS preferred

·      Basic computer skills (MS Office and beyond)

·      Proficiency with Excel

·      Comfort and ability to adopt new software platforms


Commonwealth Corporation offers a generous and very competitive benefits packaging, including:

•     Health insurance (83% employer / 17% employee)

•     HRA (Employer pays first 75% of participant deductible expenses)

•     Dental insurance (80% employer / 20% employee)

•     Vision Insurance

•     12 paid holidays

•     3 weeks accrued paid vacation per year

•     Generous paid sick time

•     Short-Term, Long-Term and AD&D Insurance

•     Life Insurance up to $250,000

•     Employer funded pension plan

•     Voluntary employee retirement plan options

•     Pre-tax parking and commuter benefits (debit card)

•     Health Flexible Spending Account (debit card)

•     Dependent Care Assistance Program (debit card)


Candidates that meet all the minimum qualifications may apply by sending a resume and cover letter to: HrApplicant@commcorp.org


Commonwealth Corporation is an Equal Opportunity Employer


Who We Are

Commonwealth Corporation is a quasi-public workforce development agency that strengthens the skills of Massachusetts youth and adults by investing in innovative partnerships with industry, education and workforce…

Details at a glance

  • Remote Possible
  • Full Time Schedule

Location

2 Oliver Street, Boston, MA 02109

How to Apply

Please submit all resumes and Cover letters to HRapplicant@commcorp.org

Please submit all resumes and Cover letters to HRapplicant@commcorp.org

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