General Services Specialist

Posted by
Department of State
New York, NY
Published 29 days ago



This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.

This is a Term Appointment Not-to-Exceed 5 Years

This announcement may be used to fill one or more vacancies.

The position is located in the Management Section's General Services Office, in the U.S. Mission to the United Nations (USUN). The U.S. Representative is the Chief of Mission and holds rank and status of Ambassador Extraordinary and Plenipotentiary and serves as a member of the President’s Cabinet and his/her National Security Council. The General Services Office provides the full range of support services for the Mission including supply, custodial, maintenance, rehabilitation, liaison with GSA, conference assistance, housing program, inventory maintenance for expendable and nonexpendable property, procurement, contracting, receiving of property, and motor pool.

The incumbent provides operational and limited advisory support to Mission and tenant agency staff in a broad range of administrative and support services functions, including parking, property and supply management, and conference support.


  • Assists the Mission in facilities management by setting up furniture as required; and rearranges office areas for augmented staff’s use during the UN General Assembly and at other times during the year for U.S. delegates to various UN committees. 
  • Administers Mission personnel’s participation in the UN Parking Garage.  Processes and coordinates all Mission personnel's parking passes and permit applications for the UN parking program.
  • Plans, organizes, manages, and coordinates conference services for the Mission ensuring conferences and meetings have administrative, logistical and IT/AV support. 
  • Provides operational support to Ambassadors and USUN officers and staff and ensures adherence to requirements.
  • Recommends general services policies, practices, and courses of action and participates in the development and administration of short and long range planning and determinations which serve as the framework for the general services program. 
  • Operates a passenger motor vehicle as a backup chauffeur for the Mission’s Motor Pool which is responsible for the transportation of the Deputy Representative to the UN, or one of the other Mission’s Ambassadors as needed.

Travel Required: Not required

Conditions of Employment

  • Incumbent will be subject to random drug testing.
  • U.S. Citizenship is required.
  • One year probationary period, unless excepted by regulation.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Verification of employment eligibility in the United States is required.


Applicants must meet all the required qualification requirements by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

NOTE: Applicants must meet time-in-grade requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. All new employees to USUN (except Presidential and former USG employees who have served a trial period in the competitive service) are required to serve a one-year trial period.

Applicants must have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

Experience coordinating and monitoring ongoing support programs including building maintenance, inventory of property and supplies, shipping, motor pool, housing, and VIP official visitor support.


Applicants must have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university.  This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; ORC. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position.

Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements.  Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study).  The percentage of specialized work experience and the percentage of graduate study must total at least 100%.

Note: All applicants WILL BE required to submit transcripts as verification of educational requirement.  If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position.

Other Information

This position is an excepted service position covered by the United Nations Participation Act of 1945. Pursuant to the United Nations Participation Act, appointment to this position is made "without regard to the civil-service laws," which means that the selectee is not covered by many of the civil service laws that apply to civil service employees.

EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated.

How You will be Evaluated

Your qualifications will be evaluated on the following knowledge, skills, abilities (KSAs) and other characteristics that are relevant to the duties of this position and must be fully supported by information in your resume:

  • Knowledge of basic administrative and management concepts and practices, particularly in the area of conference support and facilities and property management.
  • Skill in using computer software programs, managing files/records/databases and office computer programs (i.e., Word, Excel, Powerpoint, etc.).
  • Ability to work effectively with others while under pressure.
  • Ability to communicate effectively in writing and orally with UN officials, Ambassadors, DoS officials, staff at the Mission and other Federal officials.
  • Skill in motor vehicle operation, including knowledge of State and Federal traffic regulations; routes and road conditions in the greater New York City area.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Applicants must meet all the qualification requirements and submit any supporting documentation by the closing date of this announcement. Your application package must contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement.

The U.S. Mission will consider all completed applications and refer the best qualified candidates.

Background checks and security clearance

Security clearance required: Top Secret

Drug test required: Yes

Position sensitivity and risk: Critical-Sensitive (CS)/High Risk

Trust determination process: National security

Required Documents

1.  Resume - your resume or any other written format you choose should contain the required information as specified in the “How You Will Be Evaluated” section. Insufficient information will result in an ineligible rating.

How to Apply

You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.

Submit a detailed resume or any other written format you choose documenting your job-related qualifications, experience, and education (if applicable).  Cover letter is optional.  If you submit a cover letter, you must also submit a resume.

Next Steps

After all applications have been received, we will review your resume to ensure you meet the basic qualification requirements. After we review and evaluate all applications, the most highly qualified candidates will be referred to the hiring manager for further consideration for possible interviews in approximately two weeks after the announcement closes.

After a tentative job offer, we will conduct a suitability review and/or security background investigation, which generally takes an average of at least two to six months.


Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

Legal and regulatory guidance



This is an Excepted Service position and does not confer eligibility to be converted to the Competitive Service.

This is a Term Appointment Not-to-Exceed 5 Years

This announcement may be used to fill one or more vacancies.


Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
  • Application Deadline
    May 13, 2021
  • Professional Level
    Entry level


$61,742 - $80,263


Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
799 United Nations Plaza, New York, NY 10017, USA

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